“At EMS Lifts Ltd, our multi-award-winning company, we take immense pride in delivering
unparalleled customer service. As experts in our field, we create bespoke solutions to meet the
specific needs of each customer, ensuring your mobility requirements are met with the highest level
of expertise and care. That’s why at EMS Lifts Ltd, we offer genuine 24/7, 365-day support and have
developed an innovative showroom featuring full-scale staircases, allowing customers to ‘try before
they buy’. Providing a stairlift or mobility aid to a customer in need so they can regain their
independence is incredibly rewarding. That’s why I’m passionate about what we do—making a
significant difference in people’s lives through reliable and cost-effective lift solutions.”
Alex Muir is a distinguished authority in the mobility industry, renowned for his extensive expertise
and exceptional leadership at EMS Lifts Ltd. With over 15 years of dedicated experience, Alex’s
journey from a skilled engineer to the esteemed Operations Director of one of the UK’s leading
independent mobility companies underscores his unparalleled proficiency and commitment to
excellence. His hands-on experience includes the installation of over 1,000 advanced mobility
solutions, ranging from stairlifts to home lifts, ensuring every system he oversees operates at peak
performance.
At EMS Lifts Ltd, Alex plays a pivotal role in driving innovation and operational excellence. He has
successfully led multiple teams, fostering a culture of efficiency and growth within the company. His
strategic insight and operational prowess ensure seamless coordination among engineers, surveyors,
and administrative staff. By maintaining close collaboration with manufacturers, Alex champions
product improvements that enhance quality and functionality, positioning EMS Lifts Ltd as a leader
in the industry.
A key aspect of Alex’s expertise is his comprehensive understanding of mobility products from
various manufacturers. EMS Lifts Ltd’s independence allows them to work with multiple brands,
ensuring an unbiased approach that is critical in an industry where trust and reliability are
paramount. Alex’s commitment to building strong customer relationships enables him to tailor
solutions that meet unique access needs, delivering unparalleled satisfaction.
Alex’s dedication to continuous professional development ensures he remains at the forefront of
industry trends and best practices. Alex Muir’s unwavering commitment to customer safety,
satisfaction, and innovative mobility solutions makes him the ideal authority to provide expert
guidance and set the standard for excellence in the field.
