Companion Stairlifts: Prices, Types & Reviews (2024)

• A Trusted UK brand: Companion Stairlifts is a leading name in home mobility dedicated to helping you regain your independence.
• Award-winning customer service: Companion Stairlifts has earned the Feefo Gold Trusted Service Award for three consecutive years and an 83% 5-star rating on Trustpilot, reflecting their commitment to quality and care.
• A stairlift to fit every budget and home: Companion Stairlifts prices start from £1,800 for new straight models and £3,750 for curved models, whether you have a straight or curved staircase or prefer new or reconditioned.

Difficulty with stairs is common, especially as we age. Companion Stairlifts, a trusted British brand with years of experience, is dedicated to helping you regain independence and confidence with their life-changing solutions for your home.

Backed by the global expertise of Handicare, Companion is known for the wide range of stairlifts they offer, which fit various staircase configurations and individual needs. Whether your stairs are straight, curved, narrow, or outdoors, Companion offers a solution that can seamlessly integrate into your home. 

Their stylish designs come in multiple colours to match your decor, and they even offer a re-upholstery service for future updates. Plus, their price match promise guarantees competitive pricing. 

With exceptional service, professional installations, and customisable products, Companion enhances mobility and accessibility in any home, regardless of the complexity of your staircase.

This guide is your comprehensive resource for all things Companion Stairlifts. We’ll cover pricing, review popular models, share customer feedback, and delve into their services and support options. Whether you’re looking for a stairlift for seniors or someone facing mobility challenges, we’ll help you find the ideal stairlift to reclaim your independence and enjoy your home to the fullest.

Are you struggling with the stairs? Imagine the freedom to move around your home without worry. 

We can help you find the perfect stairlift that suits your needs and budget.

Get your free, no-obligation quotes from trusted Companion stairlift providers and rediscover your independence at home. Click below to get started.

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What’s in this guide

Companion Stairlifts prices in the UK
Popular and highest rated Companion stairlifts
Companion stairlifts reviews
Companion’s services and support
FAQ

Companion stairlifts prices in the UK

Companion Stairlift prices in the UK range from £1,800 to £3,500 for new straight models, and curved models exceed £3,750. For more affordable stairlifts, used options start at £1,395. Factors affecting the cost include staircase complexity, customisation options, and additional features. Below is a breakdown of prices for various Companion Stairlift models.

Prices for new Company stairlift models in the UK

These prices are market estimates. 

Factors influencing stairlift prices:

• Staircase configuration (straight, curved, outdoor)
• Additional features (powered swivel seat, hinged rail, remote control)
• Dealer pricing and regional variations
• Choice of new or reconditioned model

Stairlift rental prices in the UK

Companion does not provide stairlift rentals directly. However, many other UK companies do, with monthly costs typically ranging from:

• Straight stairlifts: £50-£150
• Curved stairlifts: £100-£200

Plus, a one-time installation fee usually applies.

Should you rent or buy?

Renting offers flexibility, but it can get pricey over time. If you need a stairlift long-term, buying outright or exploring financing options may be more cost-effective.

Alternative: Companion home lifts

Companion offers through-floor home lifts as a more comprehensive alternative to stairlifts for individuals with specific mobility needs or homes with limited space for a traditional stairlift. These lifts often start around £14,500 and can vary in price depending on the model, size, and features chosen.

Popular and highest rated companion stairlifts

Companion offers straight stairlifts for straight staircases and curved stairlifts for staircases with bends or curves, available at different price ranges. For instance, if you have a straight staircase, you can choose between models 1100 and 1000 (outdoor option as well). For staircases with curves or bends, models 4000 and Freecurve are available. These models come in new and reconditioned options. According to a THIIS magazine article covering Handicare’s latest additions, Handicare manufactures stairlifts that have full certification with the highest safety standards in the UK, prioritising your safety and peace of mind.

Comparison table of popular companion stairlifts

Companion straight stairlift models

Companion straight stairlifts provide a smooth and reliable ride on straight staircases. These models are ideal for homes with a single flight of stairs and are known for their sleek design, simple controls, and strong safety features. Let’s take a closer look at the most popular models, focusing on their main features, benefits, and suitability.

Companion 1100 straight stairlift

The Companion 1100 is a practical and affordable option for homes with straight staircases, designed for single flights of stairs without any bends or curves.

Key features:

Continuous charge rail: This rail ensures the stairlift charges continuously and is ready to use, no matter where it is on the track.

Safety sensors: Automatically stop the stairlift if any obstacles are detected, offering added security.

Foldable seat, footrest, and armrest: These fold neatly when not in use, maximising space on the staircase for other users.

Toggle control: Simple joystick operation, suitable for users with limited dexterity.

Easy-to-clean rail: The design of the rail makes it simple to clean and maintain, ensuring long-term reliability.

Weight capacity: Supports users up to 140kg (22 stone).

✔️Pros

✔️ Slimline design takes up minimal space.

✔️ Continuous charging means it’s always ready.

✔️ Smooth and quiet operation for comfort.

❌ Cons

❌ May not be suitable for very wide staircases as the design is optimised for narrow spaces, leaving a significant gap between the rail and the wall.

Suitability: The Companion 1100 Straight Stairlift is perfect for any home with a straight staircase, whether it’s in a house, bungalow, or multi-story residence. It’s suitable for anyone needing a reliable and straightforward stairlift to improve mobility and independence.

Companion 1000 straight stairlift

The Companion 1000 straight stairlift is a versatile and reliable option for straight staircases. It is designed to offer a smooth and comfortable ride and is perfect for users who need an efficient and straightforward stairlift for single flights of stairs without bends or curves.

Key features

Manual swivel seat: Allows for easy and safe entry and exit.

Unique ergonomically designed toggle switch: Ensures ease of use for all users.

Safety sensors: The stairlift automatically cuts out if it comes into contact with an obstruction, enhancing user safety.

Internal batteries: Enables the stairlift to continue running for a limited number of trips in the event of a power cut.

Two handheld remotes: Ideal for multiple users to call or send the stairlift between floors.

Upholstery choices: Available in various options to match home decor.

Slimline rail with unique solid aluminium cover: Ensures a discreet installation.

Standard weight capacity: Supports users up to 137 kg (21.5 stone).

Adaptable options: It includes a heavy-duty motor (supports up to 160 kg/25 stone), a powered folding footplate, a powered swivel seat, a perch seat, a powered or manual hinged rail, and an outdoor version for external staircases.

✔️Pros

✔️ Versatile with multiple customisation options.

✔️ Durable and reliable performance.

✔️ Slim design suitable for narrow spaces.

❌ Cons

❌ More expensive with added features.

Suitability: Suitable for any home with a straight staircase, whether in houses, bungalows, or multi-story residences. It’s perfect for anyone needing a reliable and straightforward mobility solution.

Companion 1000 outdoor straight stairlift

The Companion 1000 Outdoor straight stairlift is specifically engineered for outdoor use, providing a robust and weather-resistant solution for external staircases. This makes it perfect for individuals who require help to navigate steps in their garden, patio, or other outdoor spaces.

Key features

Weather-resistant design: Built to withstand various weather conditions, including rain and snow, ensuring reliable performance year-round.

Safety sensors: The stairlift halts if it comes into contact with an obstruction, enhancing user safety.

Foldable seat, footrest, and armrest: These fold up neatly when not in use, maximising space on the staircase for other users.

Swivel seat: Makes getting on and off the stairlift easier and safer.

Cover included: Comes with a protective cover to keep the stairlift clean and dry when not in use.

Weight capacity: Supports users up to 137 kg/21.5st.

✔️Pros

✔️ Reliable performance in various weather conditions.

✔️ Protective cover extends the lifespan of the stairlift.

✔️ Easy to use and maintain.

❌ Cons

❌ Requires regular maintenance to ensure weather resistance.

❌ May be more expensive due to the additional weatherproofing features.

Suitability: Perfect for any outdoor staircase, including those in gardens, patios, or other external areas. It’s ideal for anyone needing a durable and weather-resistant solution for outdoor mobility.

Companion curved stairlift models

Companion curved stairlifts provide a smooth and comfortable ride on staircases with bends and curves. These stairlifts are perfect for homes with complex staircase configurations, ensuring that users can navigate their stairs safely and efficiently. With customisable rails and advanced safety features, Companion curved stairlifts offer tailored solutions to meet a variety of needs and preferences. 

Let’s explore the details of the most popular models, highlighting their key features, benefits, and what customers love about them.

Companion 4000 Curved Stairlift

The Companion 4000 curved stairlift handles staircases with bends and curves, providing a customised and smooth ride. It’s ideal for more complex staircase configurations, ensuring both safety and comfort.

Key features

Customisable rail: Tailored to fit the exact curvature of your staircase for a perfect fit.

Smooth and muted operation: Offers a comfortable ride with minimal noise.

Foldable seat, footrest, and armrest: These fold away neatly when not in use, maximising space on the staircase.

Safety sensors: Automatically stop the stairlift if any obstructions are detected, ensuring safety.

Reliable battery backup: Keeps the stairlift operational even during power outages.

Standard weight limit: Supports users up to 136 kg (21.5 stone).

Available options: It includes a heavy-duty motor (supports up to 160 kg/25.15 stone), a powered folding footrest, a powered swivel seat, a perch seat, and a powered hinged rail to avoid blocking doorways or access at the bottom of the stairs.

✔️Pros

✔️ Customisable to fit any curved staircase.

✔️ Advanced safety features.

✔️ Quiet and smooth operation.

❌ Cons

❌  Higher cost compared to straight stairlifts.

❌  Installation can be more complex and time-consuming.

Suitability: Ideal for homes with curved or complex staircases, including houses, townhouses, and multi-story residences. It’s perfect for anyone needing a dependable and tailored solution for their unique staircase configuration.

Companion Freecurve

The Companion Freecurve Stairlift features a single curved track system designed to fit on the narrowest stairs and navigate the tightest bends. This attractive system is uniquely customisable, allowing the stairlift to blend seamlessly with any home decor.

Key features

Manual swivel seat: Allows for easy and safe entry and exit.

Unique ergonomically designed toggle switch: Ensures ease of use for all users.

Safety sensors: Automatically stop the stairlift if any obstructions are detected, enhancing user safety.

DC power: Enables the stairlift to continue running for a limited number of trips in the event of a power cut.

Two handheld remotes: Ideal for multiple users to call or send the stairlift between floors.

Slim and stylish single rail design: Less than 8 cm in diameter, fits well with home decor.

Choice of elegance or classic seat: Offers options to suit personal style preferences.

Choice of upholstery and rail colours: Customisable to match home decor.

Standard weight limit: Supports users up to 125 kg (19.5 stone).

Available options: This includes a powered folding seat, a powered seat-to-footrest folding link, a powered swivel seat, a powered hinged rail to avoid blocking doorways, and an active seat to help users rise and sit comfortably.

✔️Pros

✔️ Sleek and modern design.

✔️ Highly customisable.

✔️ Perfect for narrow and curved staircases.

❌ Cons

❌  May require more frequent maintenance due to complex design.

❌  Higher cost compared to standard curved stairlifts.

Suitability: This model is ideal for homes with narrow, curved, or tight staircases, including houses, townhouses, and multi-story residences. It is also perfect for anyone needing a highly customisable and stylish stair lift that fits their unique staircase configuration.

To sum up, if you need to move up or down a straight, curved, or outdoor staircase, Companion offers affordable stairlifts for every situation. 

Companion stairlifts reviews

Companion Stairlifts boasts an impressive 4.8/5 TrustScore on Trustpilot, with 83% of reviewers awarding them the full 5 stars. On Feefo, customers have rated both the product and service highly, with scores of 4.8/5 and 4.6/5, respectively.

Users praise the stairlifts for their smooth and quiet ride, highlighting the comfort and ease of use provided by the intuitive controls and ergonomic design. The company’s exceptional customer service stands out, with many reviewers noting the professionalism, courtesy, and efficiency of the installation and after-sales support teams. This positive feedback underscores the high level of satisfaction and trust customers have in Companion Stairlifts.

💬 “The lift is everything I wanted. The man who fitted the stair lift was efficient and polite.” – Customer review

 

What makes Companion Stairlifts so popular?

✔️ Smooth and easy to use: Customers frequently describe their stairlifts as “effortless” and “just what we needed,” highlighting the smooth ride and intuitive controls.

✔️ Reliable and built to last: “The lift is everything I wanted,” one customer raved, emphasising the dependability and quality of the product.

✔️ Professional and friendly service: Users consistently praise the “friendly and helpful” nature of the Companion Stairlifts team, from the initial consultation to the final installation.

✔️ Quick and hassle-free installation: Many customers are surprised at how “quickly” and “cleanly” their stairlifts are installed, with minimal disruption to their home.

✔️ Safety first: Customers appreciate the peace of mind that comes with the stairlifts’ robust safety features, with one reviewer stating, “The man who fitted the stair lift was efficient and polite.”

Where can Companion improve?

A few customers have also mentioned a desire for improved communication regarding service contracts and faster response times on the emergency line. Additionally, a small number of online Companion stairlift complaints highlight isolated issues like delayed installations or difficulty reaching customer service. 

While these are relatively minor concerns compared to the overwhelmingly positive feedback about the product quality, reliability, and overall service experience, addressing them could further enhance Companion’s reputation for excellent customer care.

Overall assessment

Companion Stairlifts’ consistently high ratings and positive customer feedback make them a trusted choice for anyone looking to regain their independence and improve their quality of life at home.

Companion’s services and support

Companion Stairlifts ensures your experience is smooth and worry-free. They offer professional installation, ongoing maintenance, 24/7 support, and extended warranty options to give you peace of mind and keep your stairlift running for years.

• Professional installation

Companion Stairlifts has a nationwide network of experienced engineers who will assess your staircase, recommend the most suitable model, and install your stairlift with minimal disruption to your home.

• Comprehensive warranty

A comprehensive warranty, which includes coverage for both parts and labour, fully protects your investment in a Companion Stairlift, so you can have confidence and avoid any surprise repair expenses.

• Price match promise

With the goal of having the most competitive price, Companion Stairlifts promises to match any like-for-like stairlift quotes from another provider, ensuring you receive the best value for your money.

• Maintenance and servicing

To keep your stairlift in optimal condition, Companion Stairlifts offers a range of maintenance plans. Their trained technicians will perform regular check-ups, lubrication, and adjustments to prevent breakdowns and extend the lifespan of your stairlift.

• 24/7 customer support

Their dedicated customer support team is available 24/7 to assist with any questions or concerns, providing prompt and reliable help whenever needed.

• Extended warranty options

Going above and beyond, Companion offers extended warranty options through its partner, Domestic & General. These options cover parts and labour for repairs beyond the standard warranty period, protecting you from unexpected expenses.

In essence, Companion Stairlifts excels in delivering a smooth and worry-free experience for its customers. Their professional installation service, backed by a nationwide network of skilled engineers, ensures minimal disruption to your home. The comprehensive warranty covering both parts and labour provides peace of mind, while their price match promise guarantees excellent value. Regular maintenance and servicing plans keep your stairlift in top condition, supported by a dedicated 24/7 customer support team for any queries or concerns. The extended warranty options offer additional protection, showcasing Companion’s commitment to long-term customer satisfaction and reliability.

Final thoughts

Ready to take the next step? Explore your options with free, no-obligation quotes from trusted Companion Stairlift providers and find out how a stairlift can bring back the comfort and convenience you deserve in your home.

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FAQ

Who owns Companion Stairlifts?

Companion Stairlifts is a brand owned by Handicare, a leading mobility solutions provider. Handicare, a subsidiary of Savaria Corporation, was established in 1975 in the Netherlands. Companion Stairlifts itself has been a trusted stairlifts provider in the UK for over a decade.

Are Companion and Handicare the same company?

No, Companion is a brand of stairlifts manufactured and sold by Handicare, which offers a wider range of mobility solutions beyond stairlifts. Handicare’s extensive portfolio includes various products designed to improve accessibility and independence for individuals with mobility challenges.

How much does a Companion Stairlift cost?

New Companion Stairlifts typically cost between £1,800 and £7,000, depending on model, features and customisation. Reconditioned models start at £1,395. The final cost will depend on your specific needs and requirements, such as the type of staircase, length, and desired features.

How much does the Companion 1100 Stairlift cost?

The Companion 1100 Straight Stairlift starts at £1,800, making it an affordable option for straight staircases. However, the final price may vary based on individual needs and configuration, such as the length of the staircase and any required additional features.