Stairlift Repairs, Servicing & Maintenance

elderly couple repairing a stairlift

Last updated on 25th March 2023

Whether you need emergency help fixing your broken-down stairlift, or you’d like to arrange a routine annual service, our nationwide team of fully qualified and experienced engineers offers a professional stairlift repair, servicing, and maintenance service.

Please fill out the form below or have a chat with one of our friendly team and we will be happy to help you. Call us today on 0330 818 5638.

Emergency Stairlift Repairs

If your stairlift has suddenly stopped working and it’s an emergency then we know how worrying and upsetting this can be.

Our affordable emergency stairlift repair service gives you peace of mind knowing that you will get your lift fixed and working again, often within the hour.

The process is simple.

When you speak to one of our friendly team, we will first try and diagnose the issue over the phone.

Often, it’s just a question of having someone talk you through how to troubleshoot the issue. There is no charge for this, and in most cases, we can get you up and running ASAP!

In the unlikely event that we are unable to get your lift for you over the phone, then we can arrange for one of our fully qualified engineers to visit your property.

Our team has extensive experience and expertise in repairing and servicing stairlifts, so rest assured you are in safe hands.

How much do stairlift repairs cost?

We offer a low, fixed-price charge of £185 plus VAT, which includes full diagnosis and repair of the lift.

For the vast majority of emergency breakdowns, we will be able to get you up and running again on the first visit.

In the unlikely event that we are unable to do so, or need to order a part that we do not carry in stock, then you will not be charged for any additional call outs.

We think that our comprehensive repairs package offers the fairest and most cost-effective pricing for you.

Stairlift Services and Maintenance

If you just need routine annual service, then will be more than happy to assist you with this.

Our team of engineers will conduct a thorough inspection and carry out any necessary maintenance work that may have been causing problems with your stairlift.

Like any other machinery, general wear and tear can impact the lift’s performance and so regular servicing every 12 months is advised, even on a brand-new stairlift.

The service will normally take a couple of hours, leaving your stairlift in tip-top condition.

Stairlift Servicing Costs

How much does it cost to service your stairlift?

For a straight stairlift, the cost of a service is £195 plus VAT.

For curved stairlifts, the cost is £245 plus VAT.

Our “no hidden fees” pricing structure means that you pay a low fixed fee for your annual stairlift service.

Local Stairlift Engineers Near You

Through our network of fully qualified stairlift engineers, we are able to offer nationwide coverage in all areas of the UK. Because of this, we are proud to be able to offer same-day stairlift maintenance and repairs.

Please contact us today and we will be happy to put you in touch with a local engineer that covers your area.

Stairlift Models We Repair and Service

Our engineers have a wealth of experience and can repair, maintain and service most stairlift manufacturer models including:

  • Acorn
  • Bruno
  • Brooks
  • Companion
  • Handicare
  • Thyssenkrupp (Thyssen)
  • Platinum
  • Stannah

If your stairlift has broken down or just needs servicing and maintenance, please contact us today and we will be more than happy to assist you.

Stairlift Repair FAQs

Why is my stairlift not moving?

If your stairlift has stopped moving you should first reset the lift by taking the key out and then reinserting again. Wait for a few seconds and then use the switch to move in the direction you wish to travel. If your lift is still not working after trying this then please contact us.

How long will it take to fix my stairlift?

We aim to have your stairlift up and running again very quickly, often within an hour. Our skilled engineers stock a wide range of spare parts for most models from UK stairlift manufacturers and their aim is to always repair the lift on the same day. After it has been fixed, they will do a full inspection to ensure your stairlift is working properly and is safe to use.

How often should I get my stairlift serviced?

We recommend an annual service every 12 months. Just like a car needs a regular check-up to ensure it’s in good working order, your stairlift will benefit from an annual maintenance service to reduce the risk of it breaking down unexpectedly, or needing major work in the future. Our team of engineers can carry out stairlift servicing at an affordable price. Please get in touch if you’d like to book a service.

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11 The Point, Rockingham Rd
Market Harborough LE16 7QU
0330 818 5638
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