Platinum Stairlifts: Costs, Types, and Reviews

platinum stairlifts uk cost types reviews

  • Platinum stairlifts are custom-made for your staircase. A technician visits your home to assess and measure for a perfect fit.
  • Platinum prioritises comfort and safety with features like the ergonomic Ergo chair and advanced safety sensors.
  • In the UK, new straight Platinum stairlifts start at £1,795, and curved ones start at  £3,795. Reconditioned models cost 30-50% less, with rentals offering even more flexibility. Several factors affect the cost of a stairlift.

Platinum Stairlifts Ltd, a UK company, has been a key player in the stairlift market for years. They consistently innovate quality stairlifts to meet users’ needs. Platinum lifts come in straight, curved, and outdoor models. They are durable, easy to use, and can carry a high weight capacity. So, they suit a wide range of users.

Considering a Platinum stairlift? This article covers everything about platinum stairlifts. It includes types, costs, reviews, and services. Read on to learn more about this trusted brand and find the best options for your home.

Looking to save time and up to 40% on your next stairlift? Get up to 4 FREE quotes from trusted suppliers near you. Check prices, features, and warranties. Find the best fit for your staircase and budget. Click below to get started.

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How much do Platinum stairlifts cost?
Types of Platinum stairlifts?
Platinum stairlifts reviews
What services and support do Platinum stairlifts offer?
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FAQ

How much do Platinum stairlifts cost?

In the UK, straight Platinum stairlifts cost between £1,795 and £2,754, and curved models cost between £3,795 and £6,600 or more. Reconditioned Platinum stairlifts can cost 30-50% less than new ones. Rentals are available for £50 – £150 per month for temporary use. Below is a breakdown of the price ranges you can expect by model:

New Platinum Stairlift Prices in the UK (2024)
Stairlift Model & Types Capacity Starting Price 2024 (Est)
Horizon straight 140kg (22 st.) £2,295 – £2,754
Ergo straight 140kg (22 st.) £1,795 – £2,395
Ergo curve 136kg (21.5 st.) £5,500 (estimated)
Platinum curve 136kg (21.5 st.) £3,795 – £4,914
Outdoor straight 140kg (22 st.) £2,300 – £3,500 (estimated)
Outdoor curve 136kg (21.5 st.) £3,500 – £5,000 (estimated)
Heavy Duty Curve 160kg (25 st.) £5,595 – £6,395
Heavy Duty Straight 160kg (25 st.) £3,000 – £3,500 (estimated)
Platinum Ultimate curved (Forward-facing) 160kg (25 st.) £4,695 – £6,600

These prices include installation. They may vary based on your staircase’s needs and any customisations.  For accurate prices, we recommend consulting with a professional. You can use our button above to request free quotes on stairlifts.

Factors affecting Platinum stairlift cost

Platinum Stairlifts Price Factors

Length and shape of the staircase

Curved and longer staircases typically increase costs.

Examples:

  • Platinum Curve stairlift – This model is for curved staircases, including spiral and 90-degree ones. It needs a custom-made rail and costs more than the Horizon straight stairlift. For example, a straight Horizon model might start at £2,295, while a Platinum Curve stairlift for a curved staircase can start from £3,795 or more.
  • Extended length: A very long staircase will need a custom rail. This is especially true for a platinum curve or horizontal straight stairlift. A longer rail will use more materials and raise the price. For example, a longer rail for the Horizon straight model could push the price from £2,295 to about £3,500.

Features and customisations

Extra safety features, upholstery choices, and rail colours can raise the price.

Examples:

  • Powered swivel seat on Platinum Curve: A powered swivel seat on a Platinum Curve can improve safety. This is important for users with limited mobility. This feature can add several hundred pounds to the price, making it a popular but costly option.
  • Ergo chair for better comfort: Platinum offers the Ergo chair on several models. For instance, you can upgrade the Horizon Straight and Platinum Curve stairlifts with this seat. The Ergo seat is more comfortable and ergonomic. But, it will cost £500 to £1,000 more.
  • Custom rail colours: The standard rail for Platinum stairlifts is a neutral colour. You can choose a custom colour to match your home’s interior. For example, a bespoke finish for the rail on a Platinum Curve stairlift might add an extra £200 to £300 to the total cost.

Installation complexity

More complex installations, like those in older homes, may also increase costs.

Examples:

  • Narrow staircases: Older homes often have narrow staircases. A dealer might suggest installing a Platinum Ergo model designed for tight spaces. However, the process might need extra modifications or a bespoke design, which can raise the installation cost, making it higher than standard installations.
  • Multi-story homes: If your home has multiple floors, you need to install a Platinum Ultimate Curved stairlift. However, its installation is more complex and expensive. This is because the stairlift suits advanced setups. For example, homes with several landings might need custom rails, which could increase the price from £4,695 to over £6,600.
  • Historic homes: Installing a Platinum stairlift in a historic home may require special care to preserve its architecture, potentially leading to issues like limited space, structural limitations, or the need for custom brackets and supports. These factors can increase both the time and cost of installation.

How much do reconditioned Platinum stairlifts cost?

Reconditioned Platinum stairlifts are 30-50% cheaper than brand-new models, resulting in significant savings. A reconditioned Horizon straight stairlift can cost as low as £1,395 or less, depending on the dealer. The cost of a reconditioned Platinum curved stairlift typically ranges from £3,600 to over £4,320.

Reconditioned Platinum Stairlift Models and Prices (2024)
Model Type Price Range (2024)
Horizon straight Straight £1,395 – £1,795
Horizon PLUS straight Straight £1,795 +
Horizon PLUS outdoor Straight Straight (Outdoor) £1,995 +
Platinum curve Curved £3,600 – £4,320 +

These are market estimates. For accurate prices, consult with a supplier selling reconditioned Platinum stairlifts.

Factors influencing reconditioned stairlift prices

Several factors can affect the cost of a reconditioned Platinum stairlift:

  • Model and type – Curved stairlifts are more complex and costlier to recondition than straight ones.
  • Condition – The age, wear and tear, and overall condition significantly impact the price. A stairlift in excellent condition, with few signs of use, will cost more.
  • Features and upgrades – Reconditioned models with extra features may cost more. These include powered swivel seats or footrests.
  • Supplier and warranty – Prices and warranty terms can vary significantly between suppliers. When deciding, consider both the price and the warranty coverage.
  • Market demand – A model’s popularity and availability can affect its reconditioned price. High-demand models might be pricier.

Remember that prices can fluctuate depending on market conditions and specific supplier offers. Always compare quotes from multiple reputable suppliers before buying.

What is the price of renting a stairlift?

The price of renting a straight stairlift falls between £50 and £150. Curved models have a higher rental cost.

Besides the monthly fee, you’ll pay an upfront cost. It’s usually between £300 and £900 or more to cover installation and removal. This cost can vary based on the brand, type, and model of the stairlift.

Platinum Stairlifts doesn’t rent directly. You can rent their models through authorised dealers. Rental costs may vary by Platinum Stairlift model and dealer prices.

Types of Platinum stairlifts

Platinum Stairlifts offers various staircase models that meet different users’ needs. They focus on their Ergo and Ultimate models. You can also find new and reconditioned models. These include the Horizon (and its PLUS and Heavy Duty versions) and the original Platinum Curve from several suppliers. All sales and installations are only handled through their network of authorised dealers.

Here’s an overview of the current and older Platinum stairlift models:

Straight stairlifts

Ideal for staircases without bends or curves, straight stairlifts are easy to install and use.

Platinum Ergo straight stairlift

platinum ergo straight stair lift

A premium option that prioritises comfort and adjustability for users with straight staircases.

  • Features: Fully adjustable seat, backrest, and footrest for personalised comfort and support. Space-saving rail options to maximise staircase clearance. Optional outdoor configuration for external staircases. Available with Ergo chair featuring customisable seat pad and backrest options.
  • Weight capacity: Up to 140kg (22 stone).
  • Ideal for: Individuals with straight staircases seeking optimal comfort and adaptability.
  • Price point: Typically considered a more premium option due to its advanced ergonomic features like the Ergo chair.

Horizon straight stairlift

platinum horizon straight stairlift uk

The cheapest option in Platinum’s lineup. It has reliable performance and is simple to operate on straight staircases.

  • Features: Slim design, powered swivel seat, and a retractable seat belt. It has simple operation and reliable performance.
  • Ideal for: Users with straight staircases seeking a cost-effective and straightforward solution.
  • Weight capacity: Up to 140kg (22 stone).
  • Price point: The most affordable option in the Platinum Stairlifts range.

Horizon PLUS straight stairlift

An enhanced version of the Horizon, providing added comfort and adjustability.

  • Features: A better Horizon. It has adjustable seat height, backrest, and armrests for more comfort. This model may also offer a higher weight capacity.
  • Ideal for: Users with straight staircases desiring extra comfort and adjustability.
  • Weight capacity: Up to 140kg or potentially higher (estimated up to 160 kg or 25 stone). Check with the dealer for specifics.
  • Price point: Slightly higher than the standard Horizon, reflecting the added features.

Curved stairlifts

For staircases with bends, curves, or landings, use curved stairlifts. They are best for navigating those types of stairs. Platinum’s curved stairlifts are custom-built and provide a smooth, safe ride on complex staircases.

Platinum Curve (Older version)

platinum curved stairlift

This was Platinum’s original curved stairlift model before introducing more advanced models like the Ergo Curved, Ultimate, and Heavy Duty versions.

  • Features: Standard curved stairlift features, with a focus on reliable performance and basic comfort.
  • Weight capacity: 120kg (19 stone)
  • Ideal for: Users with curved staircases seeking a reliable, straightforward solution.
  • Price point: It is likely lower than the current models.

Platinum Ergo curved stairlift

platinum ergo curved stairlift uk

Combines the custom fit of a curved stairlift with the improved adjustability of the Ergo seat.

  • Features: A custom twin rail system ensures a smooth, secure ride on curved staircases. The seat, backrest, and footrest are fully adjustable for personalised comfort and support. The ergonomic chair has customisable seat pads and backrest options.
  • Weight capacity: Up to 140kg (22 stone)
  • Ideal for: Those with curved staircases who need a custom, ergonomic solution.
  • Price point: A premium option due to its custom-built nature and advanced features.

Platinum Ultimate

A unique forward-facing design perfect for those with limited leg mobility or vertigo.

  • Features: Unique forward-facing travel for increased comfort and accessibility. Space-saving single tube rail design. Customisable starting and ending points for optimal space utilisation.
  • Weight capacity: up to 160kg (25 stone).
  • Ideal for: Those with curved staircases who want to face forward, have limited leg mobility, or get vertigo. Also suitable for those with higher weight requirements.
  • Price point: The most premium option in Platinum’s lineup. It reflects its innovative design and advanced features.

Heavy duty curved stairlift

It’s similar to the standard Platinum Curve stairlift but for heavier users.

  • Features: It is like the standard Platinum Curve Stairlift. It is for users with higher weight requirements.
  • Ideal for: Those with curved staircases and a weight over the limit of other models.
  • Weight capacity: Up to 160kg (25 stone)
  • Price point: Usually higher than the standard Platinum Curve. This is due to the reinforced construction and higher weight capacity.

Outdoor stairlifts

Platinum offers specialised solutions for external staircases, ensuring that users can access outdoor spaces safely and comfortably, regardless of weather conditions.

Platinum outdoor straight & curved stairlifts

platinum outdoor stairlifts uk

These stairlifts are made for outdoor environments. They are reliable and safe, just like indoor ones. You can choose weather-resistant options for accessing outdoor spaces conveniently and safely.

Features

  • Built with weather-resistant materials to endure rain, snow, and UV rays.
  • Retains the same functionality and safety features as indoor models.

Ideal for

  • Users with external staircases require a reliable and durable solution.

Weight capacity

  • Varies by model; consult your dealer for specific details.

Price point

  • Typically higher than indoor models due to specialised construction and materials.

Remember, the models’ availability and features may vary by location and dealer. Contact stairlift companies for the latest updates on their product range.

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Platinum Stairlifts Reviews

Many platinum stairlifts review sources highlight the brand’s commitment to comfort and safety. Users often praise the Ergo chair’s ergonomic design and the stairlifts’ reliability. They say these features improve their daily lives.

How are they rated in reviews?

Platinum Stairlifts get mixed reviews. They have a low Trustpilot rating, which is due to the low number of reviewers, but a high Google score.

  • Trustpilot: 3.4 out of 5 stars based on 4 reviews
  • Google: 4.4 out of 5 stars based on 58 reviews

However, most negative reviews are about service, which Platinum delegates to authorised dealers. So, the ratings do not reflect the high quality of Platinum’s products.

What are they known for?

Platinum Stairlifts has built a reputation for three key strengths:

  • High-quality products: Platinum is recognised for producing well-made, tailored stairlifts.
  • Comfort and ease of use: Customers often praise the Platinum Ergo chairs for their comfort and the stairlifts for their ease of use.
  • Service: Many appreciate the professional installation and ongoing support provided by authorised dealers.

What do customers say?

pros and cons of platinum stair lifts

Customer feedback reveals both strengths and areas for growth:

Pros of Platinum stairlifts

Customers highlight reliability, safety features, space-saving designs, and excellent customer service.

  • Reliability: “The stairlift has been a lifesaver for my elderly mother. It’s incredibly reliable, and the safety features give me peace of mind.”
  • Safety features: “I feel completely secure using my Platinum stairlift, thanks to its sturdy design and safety features like the seat belt and sensors.”
  • Space-saving designs: “We have a narrow staircase, and the Platinum stairlift fits perfectly without obstructing the walkway.”
  • Excellent customer service: “The dealer was beneficial and patient throughout the entire process. The installation was quick and professional.”

Cons of platinum stairlifts

Some complaints mention inconsistent service quality across dealers and occasional installation issues.

  • Irregular service quality: “While the stairlift itself is great, I had some communication issues with the dealer during the installation process.”
  • Installation problems: “There was a slight delay in the installation due to a scheduling conflict, but it was resolved quickly.”

These examples show what customers value: reliability, safety, and good service. They also note areas for improvement, mainly service consistency and some installation issues.

Is there room for improvement?

Yes, there is room for improvement. While Platinum Stairlifts delivers quality products, it relies on dealers for service and installation. If these are up to standard, this can help customer perception.

  • Dealer service consistency: Customers mostly interact with dealers. So, Platinum must ensure high-quality, consistent service across the dealer network. Any bad experiences with a dealer hurt the Platinum brand, even if the product is excellent.
  • Increased review visibility: More reviews on various platforms would help. They would show the overall customer experience with Platinum and the dealers, which could help buyers make informed decisions and encourage dealers to maintain high service standards.

Overall, many Platinum Stairlifts reviews indicate that they’re a reliable choice. Their products are safe and comfortable, and they have a good reputation. However, they could improve service consistency and review visibility, which would enhance the customer experience.

What services and support do Platinum stairlifts offer?

Platinum Stairlifts specialises in reliable and comfortable stairlifts. The company designs, produces, and delivers its products. However, it relies on authorised dealers to ensure a smooth and comprehensive customer experience.

Here’s a breakdown of what you can expect:

Services provided by Platinum dealers

platinum stairlift services by partners

Platinum Stairlifts collaborates with a network of authorised dealers who handle all customer-facing services, including:

  • Home surveys: A local dealer’s technician visits your home to assess your staircase, discuss your needs, and provide a customised quote.
  • Professional installation: Certified technicians from your chosen dealer will install your stairlift with precision to ensure it fits perfectly.
  • After-sales support and maintenance: Dealers offer ongoing support, including routine maintenance, repairs, and warranty service.

 Additional services and benefits

Some authorised dealers may offer extra services to enhance your experience:

  • 24/7 emergency support: Many dealers provide round-the-clock assistance to address any issues with your stairlift in case of emergencies.
  • Stairlift rentals and battery replacement: Dealers may offer rental options and replacement services for stairlift batteries.
  • Buy-back program: Platinum Stairlifts has no buy-back program. Some authorised dealers may buy back your stair lift if you no longer need it.
  • Free installation and removal:  Installation is typically included in the sale price, and some dealers may offer free removal when upgrading or permanently removing a disabled stairlift.
  • Price match guarantee: Platinum Stairlifts does not have a price match guarantee. However, some dealers may match lower prices from other suppliers.

Platinum’s direct involvement

platinum stairlift services

Platinum stays actively involved in key areas to ensure the quality,  safety and reliability of their stairlifts:

  • Warranty: Platinum Stairlifts has a 12-month warranty on all their products. It ensures quality and reliability.
  • Technical support: Platinum supports dealers with any issues during installation or use.
  • Training and certification: Platinum trains and certified installers. This ensures that the customer’s high installation and safety standards are met.

Why choosing the right dealer matters

While Platinum Stairlifts ensures the quality of their products, your overall experience will heavily depend on the dealer you choose. Selecting a reputable dealer guarantees you receive the best service, support, and aftercare.

Compare quotes for the best platinum stairlift deal

Deciding on a stairlift is a significant investment in your home and well-being. Platinum Stairlifts are known for their quality and reliability. But finding the right dealer and the perfect stairlift for your needs can be a challenge.

Comparing quotes from multiple Platinum Stairlifts dealers offers several key benefits:

  • Clear prices: Prices for the same Platinum stairlift can vary widely between dealers. Comparing quotes ensures you get the best possible price and avoid overpaying.
  • Compare services: Dealers may offer different levels of service, warranties, and support. Comparing quotes lets you assess these aspects. You can then choose a dealer that meets your expectations.
  • Find better options: Your staircase and individual needs are unique. So, it’s wise to get multiple quotes. This can help you find a dealer who understands your needs and can offer a custom, budget-friendly package.
  • Bargaining power: Comparing quotes gives you the upper hand when negotiating with dealers. You can secure better prices or extra services, ensuring you get the best value for your investment.

Don’t waste countless hours contacting multiple dealers individually. Let us help you streamline the process.

With just a click, we connect you with trusted Platinum Stairlifts dealers in your UK location. You’ll get up to 4 FREE, no-obligation quotes. They will let you compare prices and services side-by-side.

Save tons of research hours, gain peace of mind, and make a confident choice.

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FAQ

Who makes Platinum stairlifts?

Platinum Stairlifts Ltd, a UK-based company, makes platinum stairlifts. However, their stair lifts are sold through authorised dealers who also provide all services, pre and post.

What is the cost of Platinum stairlifts?

In the UK, Platinum stairlifts cost between £1,795 and £2,754 for straight models and £3,795 to £6,600 or more for curved models. Reconditioned Platinum stairlifts can cost 30-50% less than new ones. Rental options are temporarily available, from £50 – 150 per month for straight models.

What is the final limit on the Platinum curve stairlift?

Platinum curved stairlifts are custom-built to fit the exact measurements of your staircase. There’s no “final limit.” They can fit many curved staircases. A professional can help you find the model’s limit and price range.

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