Dolphin Stairlifts: Prices, Best Models & Reviews

• Dolphin stairlifts, trusted in the UK for 30+ years, consistently deliver value to their customers by supplying and installing quality, affordable, and customisable stairlifts from different brands.
• With an impressive 4.6/5 review score, including 82% 5 stars on Trustpilot UK, customers commended Dolphin on their reliability, professionalism, and friendly service. 
• On average, Dolphin stairlifts range between  £1,650 and £4,000 for new straight models. Curved ones can exceed £8,000, depending on the model and customisation options. For budget-friendly options, used models start at only  £900. 

As a market leader in mobility solutions for over three decades, Dolphin supplies and installs a wide range of new and reconditioned stairlifts from several top stair lift companies in the UK. Brands include Stannah, Handicare, Brooks, Otolift and even some that are no longer in operation, such as Meditek. 

With a wide range of stairlifts, Dolphin caters to various needs — including senior stairlifts, those for heavy-duty individuals, and even children. You’ll find popular models such as the Handicare 1100 for straight stairs and the Thyssen Flow X for curved stairs there. 

The company is dedicated to ensuring customer satisfaction through its inclusive services, which include free home assessments, professional installation, warranties, and ongoing maintenance. If you’re looking for a temporary mobility solution, they offer stairlifts for rentals. 

In this comprehensive guide, we explore Dolphin’s top-rated models, offering detailed reviews, pricing information, rental options, and genuine customer feedback. Here, you’ll also gain valuable insights into the services Dolphin provides and the key factors to consider when choosing the perfect stairlift for your home.

If you’ve already decided on a stairlift and are ready to explore Dolphin’s stairlift quotes, we can help. Connect with our network of local experts to find the perfect fit for your home and budget by comparing prices and providing detailed information. 

There’s no obligation to buy—just helpful guidance. Receive free quotes within a minute and potentially save up to 40% on stairlifts. 

Click below to get three free quotes and find the Dolphin stairlift that’s right for you and your budget.

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Contents

Dolphin stairlifts prices
Best dolphin stairlifts models
Dolphin stairlifts reviews
What support and services do Dolphin stairlifts offer?
Compare quotes for the best deal on your Dolphin stair lift
FAQ

Dolphin stairlifts prices

Dolphin stairlift prices start at £1,650 and can extend beyond £4,500 for new stairlift models with installation and a basic warranty. However, prices can vary based on factors like customisation and installation complexity. Second-hand or reconditioned units are more affordable, with prices starting around £900.

Dolphin stairlift prices UK models (New versions)

These prices are market averages, ex VAT, based on data from UK stairlift suppliers.

Factors affecting stairlift costs in the UK:

• Staircase type: Curved stairlifts cost more because they require a custom rail.
• Customisations: Additional features like powered swivel seats and different upholstery choices can increase the price.
• Installation complexity: Factors like the staircase’s length and the need for electrical work can impact installation costs.
• Warranty and after-sales: Extended warranties and service packages add to the overall cost.

How much do reconditioned Dolphin stairlifts cost?

Reconditioned Dolphin stairlift costs typically start from £900 for straight models and £3,200 for curved models, excluding VAT. Each stairlift undergoes a meticulous refurbishment process to ensure it meets high standards, and many come with warranties for peace of mind. The final price depends on the specific model, condition, and any additional features chosen. The table below shows the stairlift brands and types that Dolphin supplies throughout the UK. 

Reconditioned Dolphin stairlifts UK price: Used model estimates (Excl. VAT)

These prices are average market estimates based on UK suppliers’ reconditioned stairlift prices.

Factors affecting secondhand stairlift prices:

• Brand and model: Different brands and models offer varying features, quality, and desirability, impacting their prices. This includes popular brands like Stannah Stairlifts and Handicare, as well as models from brands no longer in production, such as Meditek.
• Age and condition: Newer models in excellent condition will generally cost more than older or more heavily used ones.
• Features and customisation: Additional features like power options (swivel seat, footrest), upholstery choices, and colour can increase the price.
• Warranty: The length and coverage of the warranty offered with the reconditioned stairlift can influence the price.
• Installation complexity: Factors like the staircase’s length, the number of landings, and the need for electrical work can impact installation costs.
• VAT: The UK standard VAT rate is 20%. However, some individuals may be eligible for VAT relief on stairlifts if they have a chronic illness or disability.

In essence, reconditioned stairlifts are a cost-effective solution for many people. They offer significant savings compared to new models while providing reliable and safe operation. Dolphin Mobility offers a wide range of options to meet different needs and budgets. Get accurate prices from stairlift installers here.

Rental prices

Dolphin Stairlifts offers straight stairlift rentals starting at £700 per year (or £50/month for longer periods), including installation, stair lift removal, and maintenance. This service is currently available in Surrey, London and home counties.

Best Dolphin stairlift models

Dolphin Stairlifts offers a wide range of stairlifts, but some models stand out for their popularity, features, and customer satisfaction. Let’s explore the best options for different needs:

Dolphin straight stairlifts – the best models

Dolphin Stairlifts offers a variety of top-quality straight stairlifts to suit various needs and budgets. Here are three of their most popular and highly-rated models:

Handicare 1100

This model is known for its smooth and quiet ride, comfortable seat, and user-friendly controls. It’s a popular choice for its reliability and sleek design.

• Key features: Slimline design, smooth and quiet operation, comfortable seat, user-friendly controls.
• Benefits: It is ideal for narrow staircases (minimum width of 645mm/25.5 inches), accommodates users up to 140kg (22 stone), is easy to use, and is reliable.
• Customer feedback: Praised for its comfort, quietness, and discreet design.

Stannah Siena 600

This modern and stylish option boasts a slimline profile, innovative features like a powered swivel seat, and a choice of upholstery options.

• Key features: Modern and stylish design, slimline profile, powered swivel seat, multiple upholstery options.
• Benefits: Blends seamlessly with home decor, easy to operate, safe entry and exit, personalised comfort.
• Customer feedback: Highly rated for its aesthetics, smooth ride, and ease of use.

Thyssen HomeGlide: 

This stairlift is valued for its compact design and effortless operation. It’s a practical and affordable choice for those seeking a reliable straight stairlift solution.

• Key features: Compact design, effortless operation, affordability.
• Benefits: Practical and reliable solution for straight staircases, a budget-friendly option.
• Customer feedback: Appreciated for its value, simplicity, and dependability.

Dolphin curved stairlifts – the best models

Curved staircases present unique challenges for mobility, but Dolphin offers several top-rated stairlifts for curved stairs to ensure a safe and comfortable ride. Here are three of their most popular options: 

Thyssen Flow X (Now Access BDD)

With its innovative articulated rail design, the Flow X ensures a tight fit against the wall, making it perfect for curved staircases with limited space.

• Key features: Innovative articulated rail design, tight fit against the wall, smooth and comfortable ride even on tight bends.
• Benefits: It maximises space on narrow or winding curved staircases, minimises obstruction, and offers a seamless and quiet ride.
• Customer feedback: Praised for its space-saving design, smooth operation, and modern aesthetic.

Platinum Ultimate Curved 

This premium curved stairlift is known for its luxurious design, comfortable ride, and advanced features.

• Key features: It has a luxurious design, plush seating, advanced safety features, quiet operation, and various customisation options.
• Benefits: Provides exceptional comfort and a premium experience, ensures a safe and reliable ride, and can be tailored to individual preferences.
• Customer feedback: Highly rated for its luxurious feel, smooth ride, and sophisticated design.

Thyssen Flow 2 (Now Access BDD) 

This model boasts a sleek design and smooth operation, making it a popular choice for those seeking a stylish and reliable curved stairlift.

• Key features: It has a sleek and modern design, narrow rail for space-saving, smooth and quiet operation, and various upholstery options.
• Benefits: It blends seamlessly with modern home decor, maximises space on the staircase, and offers a comfortable and reliable ride.
• Customer feedback: Customers appreciate its stylish appearance, quiet operation, and user-friendly features.

Otolift One & Two

These dutch stairlifts are ideal for curved staircases. They’re the perfect combination of convenience and discreetness. 

• Key features: Compact design, smooth operations, customisable options, safety features, remote control, easy installation, battery powered.
• Benefits: Enhanced mobility, increased safety, peace of mind, and aesthetic appeal.
• Customer feedback: Customers praised the sleekness, discrete design, and ease of use of the Otolift stairlifts. They also commended the easy installation process and professionalism. 

Best Dolphin outdoor stairlifts

Dolphin Stairlifts offers several top-rated outdoor stairlift models designed to withstand the elements and ensure safe access to your home and garden.

Handicare 2000 curved outdoor

Built to withstand the weather, it is ideal for curved outdoor staircases.

• Key features: Has a weatherproof design, marine-grade upholstery, corrosion-resistant materials, self-levelling technology, and multiple safety features.
• Benefits: Ideal for curved outdoor staircases, providing a smooth and comfortable ride even in harsh weather conditions.
• Customer feedback: Customers praise the 2000 model for its reliability, durability, and smooth operation in all types of weather.

Stannah 320 outdoor

The Stannah 320 is ideal for straight staircases leading to outdoor and garden environments. It’s weatherproof and durable, designed for straight outdoor staircases.

• Key features: It has a weather-resistant cover, durable construction, simple controls, and a variety of safety features.
• Benefits: This is a reliable and easy-to-use solution for straight outdoor staircases, ensuring safe access to your home regardless of the weather.
• Customer feedback: Users like it for its simplicity, durability, and value for money.

Handicare 1000 (Minivator) outdoor

Reliable and weather-resistant option for straight outdoor staircases.

• Key features: Has a compact design, weatherproof components, easy-to-use controls, and a range of safety features.
• Benefits: Offers a space-saving and affordable option for straight outdoor staircases, providing reliable access in all weather conditions.
• Customer feedback: Valued for its compact size, ease of use, and affordability.

Dolphin specialised stairlifts

Standard dolphin stairlifts may not be suitable for every individual. Special situations, such as narrow staircases, the need for higher weight capacity, or limited knee flexibility, require special stairlifts, which Dolphin offers as well.

Narrow stairlifts

For those with particularly narrow staircases, Dolphin offers models with a slim profile that maximises space while still providing a comfortable ride.

• Brooks Lincoln: While not explicitly labelled as a narrow stairlift, the Brooks Lincoln features a compact design ideal for smaller staircases. Its reduced footprint doesn’t compromise comfort or functionality, making it a practical choice for homes with limited space.

Heavy duty stairlifts 

Heavy duty stairlifts can accommodate heavier users. They offer a higher weight capacity and robust construction for a safe and stable ride.

• Platinum curved heavy duty: This stairlift can support up to 25 stone (159 kg) and is designed for heavier individuals. It features a 22-inch wide seat, a reinforced frame, and a powerful motor for a safe and comfortable ascent or descent.

Perching stairlifts

These innovative models cater to individuals with limited flexibility in their knees or hips.

• Stannah Sadler perching seat: This innovative model caters to people who like to stand partially or have trouble bending their knees fully. The perching seat provides support and relieves pressure on the joints, making it comfortable for some users. It has a secure, ergonomic design with a safety belt for added security. If you want a more upright posture while using a stairlift, this model could be a good option.

Which one is the best option for you?

Choosing the best Dolphin stairlift depends on various factors, including your personal needs, the space you have, your budget, and your staircase design.

Let’s explore each factor in more detail:

Your staircase type

• Straight staircases: If your staircase is straight, you can opt for a straight stairlift such as the Stannah Siena 600 or Thyssen HomeGlide supplied by Dolphin.
• Curved staircases: Popular choices like the Handicare Freecurve or Platinum Ultimate Curve are excellent for curved staircases.
• Outdoor staircases: For outdoor use, consider weather-resistant models like the Stannah 320 Outdoor or Handicare 2000 Outdoor.

Your budget

• New stairlifts: New models are typically more expensive but offer the latest features and technology. If your budget allows, consider models like the Brooks Lincoln.
• Reconditioned stairlifts: If you’re looking for a more affordable option, reconditioned models like the Stannah 420 or Handicare 1000 provide reliability and value.

The space you have

• Narrow staircases: For narrow staircases, choose a slim-profile model like the Brooks Lincoln or Flow X.
• Wider spaces: For more seating space and comfort, models like the Stannah Siena 600 are ideal.

Your needs

• Mobility limitations: If you have limited flexibility, an option for a stairlift like the Stannah Sadler Perching Seat is designed if you have difficulty bending your knees.
• Weight considerations: If you need a stairlift with a higher weight capacity, the Platinum Curve Heavy Duty can support up to 25 stone (159 kg).

Your preferences

• Consider style, additional features like power options, and desired upholstery to ensure the stairlift matches your home and meets your personal preferences.

These factors determine the right stairlift for you. Dolphin Stairlifts offers free home assessments to help you find the perfect stairlift for your individual needs. Their experts will evaluate your staircase, discuss your specifications, and advise on the most suitable models, ensuring you make an informed decision.

Dolphin stairlifts reviews

Dolphin Stairlifts consistently receive high praise from customers on various review platforms, reflecting their commitment to customer satisfaction. On Trustpilot UK, they have an impressive score of 4.6 out of 5 stars, with 82% of reviewers giving them a 5-star rating. Which?, a leading UK industry magazine, also rates Dolphin highly, giving them an overall rating of 75%. These ratings showcase Dolphin Stairlifts’ dedication to maintaining high customer satisfaction across multiple platforms.

How do customers feel about Dolphin stairlift services?

Customers consistently commend Dolphin for their reliability, professionalism, expertise, quality products, and exceptional customer service. Here’s what stands out:

• Reliability: Customers appreciate Dolphin’s promptness, efficiency, and consistent customer service.
• Professionalism and expertise: Reviewers praise the company’s engineers for their knowledge and ability to handle complex installations, recognising their professionalism and expertise.
• Customer service: Dolphin’s friendly, responsive, and helpful customer service receives frequent positive mentions.
• High-quality products: Customers are satisfied with the quality and functionality of the stairlifts Dolphin supplies, including brands like Stannah.
• Positive experience: Many reviewers describe their overall experience with Dolphin as positive, praising their comprehensive approach from consultation to after-sales support.

What are they known for?

Dolphin Stairlifts is renowned for:

• Putting customers first: Dolphin focuses on customers’ needs and satisfaction from start to finish.
• Professionalism and expertise: The company employs knowledgeable engineers who deliver quality installations.
• Extensive product options: They offer various stairlift models to accommodate diverse needs and budgets, including those no longer in production but available through Dolphin.
• Commitment to quality: Their selection of stairlifts is reliable and durable, sourced from reputable brands.
• Excellent customer service: The company maintains open communication and responsiveness from both office staff and engineers.

Is there any room for improvement?

While the vast majority of reviews are overwhelmingly positive, a few areas for potential improvement have been mentioned:

• Customer service consistency: Dolphin should strive for consistent delivery of positive and respectful customer service experiences by all staff members.
• Communication and responsiveness: The company should address occasional communication delays and improve its responsiveness to customer inquiries and concerns.
• After-sales support: Enhancing after-sales support, including timely repairs and replacements, can ensure continued customer satisfaction.
• Price transparency: Although rare, the company should be more upfront about pricing to avoid any surprises for potential customers.
• Proactive quality control: Implementing stricter quality control measures can minimise product defects and ensure all stairlifts meet high standards.

Addressing these areas would help Dolphin Stairlifts further enhance their reputation and provide an even better experience for all customers.

Overall Assessment

Dolphin Stairlifts has built a solid reputation as a top stairlift supplier, celebrated for their reliability, professionalism, and excellent customer service. Their commitment to customer satisfaction, combined with high-quality stairlifts from reputable brands like Stannah and Handicare, has firmly established them in the industry. Although there’s room for improvement, such as better price transparency and quicker communication, Dolphin Stairlifts remains a trusted and customer-focused choice for those in need of a dependable stairlift solution.

What support and services do Dolphin stairlifts offer?

Dolphin Stairlifts provides various support and services for a seamless and stress-free stairlift ownership experience. Here are the main offerings they have available:

Their services include:

Free home assessment: Dolphin Stairlifts provides a no-obligation home visit to assess your staircase and discuss your specific needs, helping you choose the best stairlift for your situation.

Professional installation: Their trained technicians ensure expert installation of all stairlift types, whether straight, curved or narrow, ensuring minimal disruption to your home and adherence to safety standards.

Comprehensive warranty: Most new stairlifts come with a warranty that covers parts and labour, while reconditioned stairlifts typically have a shorter warranty period. This ensures that customers have peace of mind regarding their purchases.

Ongoing maintenance and repair: The company offers service agreements for regular maintenance and prompt repairs. Their packages include twice-yearly inspections and emergency repair callouts available 24/7 to ensure that the stairlifts remain in optimal condition. 

Removal service: If you purchase a new stairlift from Dolphin, they will remove your old stairlift for free, making the transition process smoother.

24/7 customer support: Their dedicated team is available around the clock to assist with any questions or concerns, providing continuous support for their customers.

Stairlift rentals: Dolphin offers rental options for straight stairlifts in select areas, including Surrey, London, and the home counties. This provides a flexible solution for those who need a stairlift temporarily.

Buy-back program: Dolphin will buy back your pre-owned stairlift if it is under three years old, offering a fair price and making it easy to upgrade or change your mobility solutions

Through these services, Dolphin shows their commitment to providing exceptional customer service and ensuring that their customers are happy with their stairlift purchases. 

Compare quotes for the best deal on your Dolphin stair lift

Getting quotes from various providers can help you find the best deal on a Dolphin stairlift. Here’s why it’s beneficial:

• Save on cost: Comparing multiple quotes enables you to find the lowest price that fits within your budget and doesn’t compromise on quality.
• Compare features: When you compare quotes, you can also compare different models to see which features suit you best.
• Better deals: Comparing stairlift quotes gives you the power to negotiate the best terms and potential discounts.

Finding the right stairlift for you

If going up and down the stairs is difficult for you or someone you love, we understand. As expert reviewers of stairlifts, we know that finding the right one can be overwhelming and isolating. Here’s how we can make the process easier:

• Benefit from our knowledge and experience in stairlift options and features.
• Receive three quotes for free, with no obligation, to easily compare and choose the best choice.
• We’ll help you find the perfect stairlift that prioritises your independence and safety at home.

Don’t let stairs hold you back any longer. Comparing quotes is the first step towards finding the right stair lift that fits your lifestyle and budget. Click below to get started.

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FAQ

How much do Dolphin stairlifts cost in the UK?

In the UK, the price of Dolphin stairlifts varies between £1,650 and £4,000 for new straight models. Depending on the specific model and customisation choices, the cost can go beyond £8,000 for a curved model. For those on a budget, used stairlift prices start at just £900.

How are Dolphin stairlifts rated in reviews?

On Trustpilot UK, they have an impressive score of 4.6 out of 5 stars, with 82% of reviewers giving them a 5-star rating. Customers praise them for the quality stairlifts they supply, their reliability, professionalism, expertise, and excellent customer service.

What type of stairlifts do Dolphin offer?

Dolphin offers a range of stairlifts, including models for straight, curved, and outdoor staircases, as well as stairlifts for narrow staircases. They provide various customisation options and features to meet different mobility needs.