Bespoke Stairlifts: Reviews, Types & Costs

• Every staircase is unique, and so is every customer’s need. Bespoke Stairlifts designs and manufactures stairlifts that fit each straight, curved, or outdoor staircase snugly and match your home.
• Because its products are high-quality and its customer service is great, Bespoke Stairlifts consistently receives strong feedback from satisfied customers.
• Bespoke Stairlifts prices start at around £2,300 for straight models, with curved models ranging from £5,900 to £7,000+. Outdoor options estimate between £2,500 and £5,500.

Bespoke Stairlifts, established in 2004 and based in Huddersfield, UK, specialises in designing and manufacturing custom stairlifts. They focus on creating solutions tailored to various needs, including stairlifts for elderly users. Their services cater to different staircases, ensuring each stairlift meets specific customer requirements while maintaining safety and independence at home.

If you’re researching bespoke stairlift options, this article covers everything about the Bespoke Stairlifts company, including reviews, types, pricing, and the services they offer. Read on to learn more about bespoke stair lifts.

Alternatively, if you’re familiar with custom-made stairlifts and want to find the best one for your staircase and budget, we can help. Get up to 4 free quotes from trusted UK suppliers and find the best fit for your needs. Skip hours of searching—click below, and we’ll deliver the best offers directly to you.

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What’s in this guide

Bespoke Stairlifts reviews
Pros and cons of Bespoke Stairlifts
Bespoke stair lifts types and high rated models
How much do Bespoke Stairlifts cost?
Services Bespoke Stairlifts offer
Get multiple quotes on Bespoke Stairlifts to get the best deal
FAQ

Bespoke Stairlifts reviews

Bespoke Stairlifts doesn’t have as many online reviews as some bigger brands, making it harder to understand how customers feel about them fully. The reviews that do exist are mixed. Many customers appreciate the company’s ability to handle tricky installations and their quick customer service. However, some have reported problems during the initial installation and occasional issues with the controls. Since Bespoke Stairlifts relies on a network of stairlift installers and partners for installation and maintenance, the quality of service can vary depending on which partner is involved.

What customers appreciate

• Handling complex installations Customers often praise Bespoke Stairlifts’ ability to manage tricky and challenging installations, especially in homes with complex layouts.
• Responsive customer service The company’s customer service is often praised for being quick and helpful, with prompt support during and after installation.

Areas for improvement

• Installation process Some customers have reported issues during the initial installation, such as the stairlift not fitting properly the first time or needing multiple visits to get everything set up correctly. These instances suggest that the installation process could be more efficient and reliable from the start.
• Control precision Minor issues with the stairlift controls and seat mechanisms have been reported, suggesting room for refinement.

Overall, Bespoke Stairlifts has established a reputation for handling complex stairlift installations and providing responsive customer service. While the limited number of reviews and reliance on a partner network for installations can make it difficult to assess their overall performance definitively, their focus on bespoke solutions and technical expertise are clear strengths. Potential customers should be aware of the reported installation challenges and consider researching the specific installer assigned to their area.

Pros and cons of Bespoke Stairlifts

Understanding the pros and cons of Bespoke Stairlifts helps you make an informed decision about whether their products meet your needs.

Pros of Bespoke stairlifts

Bespoke Stairlifts has several strengths that make them a good option for many customers.

• UK-based with extensive engineer network Bespoke Stairlifts is a UK-based company with a network of engineers across the country. This suggests that customers can expect relatively accessible and timely service.
• User-friendly design The emphasis on simple operation and safety features indicates Bespoke Stairlifts prioritises ease of use, which may be particularly beneficial for individuals with mobility challenges.
• Customisation and precision The company’s specialisation in custom designs suggests their stairlifts can be adapted to unique staircase layouts, potentially offering a better fit and enhanced safety compared to standard models.
• Comprehensive warranty The standard 2-year warranty, with the option for extension, suggests a commitment to product quality and customer support.
• Low running costs On average, a Bespoke stairlift costs around £25 per year in electricity, which is comparable to running a small appliance.

Cons of Bespoke stairlifts

While Bespoke Stairlifts has many advantages, there are also some potential drawbacks to consider.

• Limited model variety Bespoke Stairlifts focuses primarily on three core models (Synergy Straight, Infinity Curved, and Synergy Outdoor), offering less variety than some larger stairlift providers. While their strength lies in customisation, this narrower range may not fully address the needs of every customer, particularly those seeking specialised features or designs beyond the core models.
• Reliability issues Some customer reviews mention experiencing reliability issues with their Bespoke stairlifts, particularly shortly after installation. These issues have included malfunctions that necessitated follow-up visits for repairs. While the frequency of such occurrences is unclear, it’s worth noting for potential buyers.

• Low number of reviews Bespoke Stairlifts has a relatively low number of online reviews, making it difficult for potential customers to gauge the overall satisfaction of previous buyers. This may lead to uncertainty for those considering a purchase.

• Reliance on partner network Bespoke Stairlifts relies on a network of partners for installation and maintenance. While this allows for broader coverage, it also means that the quality of service can vary depending on the specific partner assigned to your area. This potential inconsistency in service quality is something to consider when choosing Bespoke Stairlifts.

Bespoke stairlifts types and high rated models

Bespoke Stairlifts offers a range of custom solutions to fit different types of staircases, whether inside or outside the home. Each model is made with care to ensure safety, comfort, and ease of use, helping users move around their homes independently. Below are the main stairlift models available from Bespoke Stairlifts:

Synergy straight

• Price range £2,300 – £3,000
• Features Slim rail design, foldable seat and footrest, ergonomic remote control, and safety sensors.
• Customisation Available in various colours, including blue, red, grey, and brown.
• Maximum user weight 125kg (19.5st)
• Benefits Ideal for straight staircases, Synergy provides a smooth, unobtrusive solution that maximises space for other stair users while offering complete comfort and ease of operation.
• Warranty Comes with a 2-year warranty covering parts and labour for the first year, and parts only for the second year.

This straight stairlift is designed for homes with straight staircases. It is known for its compact, space-saving design, including one of the world’s slimmest rails, ensuring minimal impact on your home’s interior.

Infinity curved

• Price range £5,900 – £7,000+
• Features Custom-fit rail, foldable seat, and footrest, powered swivel seat, safety sensors, and a digital diagnostic display.
• Customisation options Available in multiple colours, with removable seat covers for easy cleaning.
• Maximum user weight 125kg (19.5st)
• Benefits The Infinity is designed for maximum comfort and independence, allowing users to navigate curved staircases effortlessly. Its slim design ensures it blends seamlessly into the home, and the powered swivel seat makes it easy to use, even for those with limited mobility.
• Warranty Includes a 2-year warranty, with full coverage for the first year and parts coverage in the second year.

This curved stairlift is perfect for more complex staircases with curves or landings. This model is fully customisable, with a rail explicitly designed to fit the unique contours of your staircase.

Synergy outdoor

• Price range £2,500 – £5,500 (estimated)
• Features Weatherproof components, hinged rail option, powered swivel seat, and safety sensors.
• Customisation options Available in a range of colours to match exterior environments.
• Benefits The synergy outdoor stairlift provides the flexibility needed for those requiring mobility aid outside their home. Its robust design ensures durability, while features like the powered swivel seat and hinged rail enhance usability and safety.
• Warranty Covered by a 2-year warranty, with full parts and labour coverage for the first year, and parts coverage in the second year.

The Synergy outdoor stairlift is a versatile model designed for outdoor use. It includes all the features of the indoor models but is built with weatherproof components to withstand outdoor conditions.

Each of Bespoke Stairlifts’ models is built with attention to quality and customer satisfaction, making them reliable for improving home accessibility. Whether you need a straightforward solution for a straight staircase or a more customised option for curved or outdoor staircases, Bespoke Stairlifts offers various models that are worth considering, especially for those with specific or complex needs.

How much do Bespoke Stairlifts cost?

In the UK, Bespoke Stairlifts cost between £2,300 and £3,000+ for Synergy straight models. Infinity curved models start at £5,900 and can reach £7,000 or more, depending on additional features. Reconditioned Bespoke stairlifts begin at around £1,550 but can be less or more. Several factors influence stairlift prices, which are discussed further below.

These prices are market estimates. Need help with custom-made stairlift prices? We can do that. Get up to 4 free no-obligation quotes from our network of trusted suppliers and installers. Click below to get started.

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Understanding the factors that determine stairlift prices is important for making a well-informed decision that fits your budget. Here’s what cost can depend on:

• Staircase type Straight staircases are less costly to fit than curved or complex staircases.
• Customisation Additional features like powered swivels or bespoke rail designs increase the overall cost.
• Installation complexity The complexity of the installation, as well as factors like narrow staircases or multiple landings, can add to the cost.
• Partner/installer prices Bespoke Stairlifts works with a network of partners and installers across the UK. Prices may vary depending on the supplier or installer, influencing how much you ultimately pay.

Reconditioned prices

Reconditioned Bespoke stairlifts typically start at £1,550 and can go up to £1,860+, depending on additional features and the condition of the stairlift.

While Bespoke Stairlifts does not sell reconditioned units directly, you can find them through other suppliers in the UK. These reconditioned stairlifts are often a more affordable option, with prices influenced by factors such as age, condition, and any extra features.

Rental costs

Stairlift rentals typically range from £50 to £150 per month for straight models. Initial installation costs vary depending on the type of stairlift, brand, and supplier.

Bespoke Stairlifts does not offer direct rental services, but you may find used Bespoke stairlifts available for rent through various suppliers. The rental cost depends on the type of stairlift, model, and condition, making it a cost-effective option for temporary needs.

Services Bespoke Stairlifts offer

Bespoke Stairlifts offers a range of services to guide customers through every step, from choosing the right stairlift to keeping it in top condition. These services include expert consultations, custom design advice, and ongoing support, ensuring a tailored experience for each customer. Here are the following services:

Pre-purchase services

Bespoke Stairlifts helps you find the right stairlift with these key services:

• Free home survey A specialist will visit your home to assess your staircase and recommend the most suitable stairlift model. This ensures that the stairlift you choose fits perfectly and meets your specific needs.
• Custom design advice For more complex installations, such as curved stairlifts, Bespoke offers design consultations to ensure that the stairlift is tailored to the unique layout of your staircase.

Post-purchase services

After you buy your stairlift, Bespoke continues to support you with:

• 2-year warranty All Bespoke Stairlifts come with a 2-year comprehensive warranty that covers parts and labour. This can be extended with service contracts for ongoing protection.
• After-sales support A dedicated team is available to assist with any technical issues or maintenance needs. This support ensures that your stairlift remains reliable and safe to use.
• Partner training Bespoke provides extensive training to their partners, ensuring that installations and maintenance are performed to the highest standards.

Important considerations

Before choosing a stairlift, it’s important to be aware of a few additional details about Bespoke Stairlifts and their services:

• Installation and maintenance Bespoke Stairlifts relies on a network of trusted partners for installation and maintenance services, ensuring that your stairlift is installed and maintained by experts in your region.
• Repair and maintenance While Bespoke provides after-sales support, most repairs and maintenance are handled by their partners, ensuring quick and efficient service.
• Buy-back and rental services Bespoke Stairlifts does not offer direct buy-back or rental options. These services may be available through other providers or partners, depending on your location.

Get multiple quotes on Bespoke Stairlifts to get the best deal

Comparing stairlift quotes is a smart way to ensure you’re getting a unit that meets both your needs and budget. By looking at multiple options, you can see the range of prices and features available, helping you make an informed choice without sacrificing quality or necessary features.

Here’s why comparing quotes is beneficial.

• Price comparison When comparing prices, you can ensure you’re getting a good deal and not overpaying for your stairlift. Different suppliers may offer different prices for the same model.
• Tailored options By reviewing multiple quotes, you can choose a supplier that offers customisation options and additional features that meet your specific requirements. This applies to straight, curved, or outdoor stairlifts.
• Service quality Comparing quotes allows you to evaluate the quality of service offered by each supplier’s installation and maintenance partners. This helps you choose a provider with a good reputation for services.
• Warranty and aftercare Quotes can vary in terms of warranty coverage and aftercare services. By comparing these details, you can choose a supplier that offers comprehensive support, giving you peace of mind in your purchase.

If you’re looking for a tailored or bespoke stairlift option (pun intended), we can connect you with our network of trusted suppliers and installers across the UK.

We’ll send you up to 4 free quotes. This will save you hours of research and allow you to compare prices, types, features, and more side by side. Click below to get started and receive multiple quotes today.

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FAQ

How are Bespoke Stairlifts rated in reviews?

With a small number of reviews available, it’s difficult to provide a conclusive rating for Bespoke Stairlifts. However, the feedback highlights their strong technical expertise and reliable customer service, particularly in handling complex installations.

Does Bespoke offer outdoor stairlifts?

Yes, Bespoke Stairlifts offers outdoor models, such as the Synergy outdoor stairlift. These models are designed with weatherproof components to withstand outdoor conditions and offer features like powered swivel seats and hinged rails.

How much do Bespoke stairlifts cost?

Bespoke Stairlifts cost between £2,300 and £3,000+ for Synergy straight models. Infinity curved models start at £5,900 and can go up to £7,000 or more, depending on additional features. Reconditioned models typically range from £1,550 to £2975 +. Several factors influence stairlift cost.