Guide and reviews to Stairlift Solutions NI

stairlift solutions northern ireland

  • Stairlift Solutions NI offers expert stairlift services, helping customers in Northern Ireland find the right option for straight, curved, or narrow staircases.
  • They provide a wide range of stairlifts, including new, reconditioned, and custom options, catering to various needs and budgets.
  • Customers appreciate their quick installation and high satisfaction rates, making them a reliable choice for urgent mobility needs.

Stairlift Solutions NI was established in 2000 as a family business focused on selling, installing, and servicing stairlifts throughout Northern Ireland and the bordering counties of the Republic of Ireland. The company grew, offering more services and prioritising customer service and community involvement. Their focus is competitive stairlift prices without compromising quality or service.

If you are in Northern Ireland and need a reliable stairlift solution, this article will provide you with all the information you need to know about Stairlift Solutions NI. We will cover their background, customer reviews, products, and services to help you decide if they are the right choice for you. Keep reading to find out more.

With so many choices, picking the right stairlift can be overwhelming. Finding a stairlift that suits your needs and budget is important, whether you’re starting out or already have some knowledge.

To save you hours of searching, we offer up to 4 free, non-binding quotes from our trusted network of suppliers and installers. This helps you compare your options and choose the best one for you. Click below to get started.

Get Your Free Quote Now

What’s in this guide

About Stairlift Solutions NI
Stairlift Solutions NI Reviews
Types of stairlifts you can find at Stairlift Solutions NI
What services do Stairlift Solutions offer?
Compare multiple quotes to get the best deal on your stairlift
FAQ

About Stairlift Solutions NI

Stairlift Solutions NI, headquartered in Newtownards, Co. Down, has been providing stairlifts in Northern Ireland for over 20 years. This family business offers a range of stairlifts, including new and reconditioned models, to suit different home layouts. They primarily focus on stairlifts, with options for new, reconditioned, and rental units available across Northern Ireland and nearby counties.

The company is known for quick and professional service. They install stairlifts promptly, causing little disruption and helping customers regain safe access to their homes. They also offer strong after-sales support, including a full warranty and 24-hour service.

Stairlift Solutions NI is active in the community, supporting charities like Action Cancer and Marie Curie. The company is also a member of industry groups like the FSB (Federation of Small Businesses) and BHTA (British Healthcare Trades Association), ensuring they meet high standards.

Their strong reputation is built on more than just their products; it comes from their commitment to building good customer relationships and delivering reliable service.

Stairlift Solutions NI reviews

Customers consistently give Stairlift Solutions NI top ratings on multiple online platforms. These ratings reflect the company’s strong reputation in the stairlift industry. The positive feedback they receive clearly shows their commitment to quality service and customer satisfaction.

How are they rated?

Stairlift Solutions NI has earned high ratings across different platforms, highlighting their focus on delivering a positive customer experience. Here’s a summary of their ratings:

Stairlift Solutions NI ratings by platform
Platform Rating
Yell 5/5
Google 4.9/5
Which? Trusted Traders 5/5

What are they known for?

Stairlift Solutions NI is recognised for its quick service and professional, friendly staff. Here’s a closer look at what customers appreciate most:

  • Fast service Customers often praise the company for its ability to respond quickly to their needs. One reviewer noted, “From inquiry to installation was three working days.” The company’s efficiency, including offering next-day installations, is a key reason for their high ratings.
  • Friendly and professional staff Reviewers frequently mention how clear, helpful, and smooth the process is, thanks to the team. A reviewer on Which? Trusted Traders said, “The installation engineer was friendly and carried out work diligently and speedily.”

What do customers like?

Customers appreciate the quick installations, helpful staff, and the company’s ability to build long-term relationships. Here are the details:

  • Quick installations The company moves quickly from consultation to installation, which customers highly value. Many reviewers appreciate that installations often happen just days after the initial inquiry.
  • Helpful staff Many reviews highlight the staff’s willingness to assist and provide clear information. One customer shared, “The staff on the phone couldn’t have been more helpful”. Customers often commend the company’s customer service because the staff goes above and beyond to fulfill their needs.
  • Customer loyalty and repeat business Several customers have returned to Stairlift Solutions NI over the years because of their consistent service quality. One customer mentioned, “I had used them before 7 years ago—even then, the service was great. This is why I chose Stairlift Solutions.” This loyalty shows the trust and satisfaction the company builds with its clients.
  • Specific praise for staff members Customers often mention staff members by name, reflecting the positive impact they have. For example, one reviewer shared, “Kim was brilliant throughout,” highlighting the personal dedication that enhances the customer experience.
  • Professional installations The installation team often receives compliments for being efficient and tidy, making the process hassle-free. One customer noted, “Fitting was quick and very tidy.”

Where can they improve?

  • Communication According to a few customers, better communication during the installation process could improve the overall experience. Keeping customers fully informed at every step could further boost satisfaction, ensuring they know what to expect throughout the process.

Based on the high ratings and positive reviews across multiple platforms, it’s clear that Stairlift Solutions NI excels at what they do—quality, quick and professional service. Customers consistently highlight the company’s ability to meet urgent needs, such as providing fast installations, often within days.

The staff is frequently described as helpful and clear in their communication, which contributes to the smooth experience many reviewers report. This feedback shows that Stairlift Solutions NI is successful in meeting customer needs, especially when quick and efficient service is a priority.

To help you find the best stairlift solution that fits your needs, we offer up to 4 free, non-binding quotes from our network of trusted suppliers and installers. This allows you to compare options side by side and make an informed choice. Click below to be on your way to a new stairlift.

Get Your Free Quote Now

Types of stairlifts you can find at Stairlift Solutions

The kinds of stairlifts you can find at Stairlift Solutions NI range from straight to curved and outdoor models, including brands like Brooks, Acorn, and HomeGlide. For those seeking a cheaper alternative, reconditioned stairlifts are also available.

Straight stairlifts

Straight stairlifts are designed for staircases with no curves or bends. They are usually easier to install and more affordable. Stairlift Solutions NI provides several models in this category, including:

  • Brooks 130 Slimline
  • Acorn Stairlift
  • HomeGlide Stairlift

Let’s explore each of these straight stairlift models in more detail.

Brooks 130 Slimline

Brooks slimline 130

Price: from £1,650 (estimate)

Warranty: 3 years

Operational speed: Smooth start/stop operation

Best for: Straight, narrow staircases where space is a concern

Key features:

  • Compact and discreet design Ensures the stairlift doesn’t obstruct the stairs, allowing easy passage for others.
  • Simple joystick control Easy to operate with minimal effort.
  • Fold-up seat and footrest Saves space on the staircase when not in use.
  • Safety sensors Automatically stop the stairlift if an obstruction is detected.
  • Battery-powered Operates even during power cuts.
  • Manual or powered swivel seat Available for easier dismounting at the top of the stairs.
  • Powered hinged rail available Prevents the rail from blocking doorways.

The Brooks 130 Slimline is designed for straight, narrow staircases. It offers a compact and discreet solution that doesn’t obstruct the stairs, allowing others to pass easily. This British-made stairlift is recognised for its reliability and ease of use, with smooth, quiet operation.

HomeGlide Stairlifts

Access Bdd HomeGlide

Price: From £1,850 (estimate)
Warranty: 3 years
Operational speed: Smooth and quiet operation
Best for: Users seeking a stylish, modern stairlift with reliable performance and luxury features

Key features:

  • Automatic powered swivel seat Allows for easier entry and exit.
  • Seat and footplate fold together Saves space when the stairlift is not in use.
  • Adjustable seat height Customisable to fit user preferences.
  • Keylock Provides added security by locking the stairlift when not in use.
  • Joystick and remote controls Simple and intuitive operation.
  • Powered hinged rail available Prevents the rail from blocking doorways.

The HomeGlide from Access BDD (formerly ThyssenKrupp) is made for straight staircases. It’s a reliable, easy-to-use stairlift that offers a smooth and quiet ride for those who want something simple and affordable.

Bespoke Synergy

stairlift solution northern ireland bespoke synergy stairlift

Price: From £2,300 (estimate)
Warranty: 2 years
Operational speed: Smooth and reliable operation
Best for: Those with straight staircases seeking a slim, stylish, and reliable stairlift

Key features:

  • Ergonomic left or right controls Easy to use and customizable.
  • Digital diagnostics display Provides clear maintenance information.
  • Removable padded seat covers Available in various colours.
  • Ultra-slim rail Minimises impact on your staircase.
  • Powered swivel seat Facilitates easier access.

The Bespoke Synergy straight stairlift is designed for straight staircases, offering a slim, unobtrusive solution that blends with your home. It features one of the world’s slimmest rails, ensuring reliable and easy operation with minimal intrusion on your staircase.

With so many reliable models to choose from, making the right decision can feel overwhelming. To help you get started, we offer up to 4 free, non-binding quotes from our trusted network of suppliers and installers. This will allow you to compare prices, features, and warranties, ensuring you find the best fit for your needs. Click below to get started and find your ideal stairlift today.

Get Your Free Quote Now

Curved stairlifts

Curved stairlifts are built to navigate staircases with turns, corners, or spirals. These stairlifts require a custom fit, making them more complex and generally more expensive than straight models. Stairlift Solutions NI offers several curved stairlift options:

Brooks 180 Curved

Brooks 180 curved

Price: From £3,500 (estimate)
Warranty: 2 years
Operational speed: Smooth & comfortable ride
Best for: Homes with curved staircases requiring a quick and reliable solution

Key features:

  • Slimline design Fits snugly on narrow stairs without taking up too much space.
  • Rocker switch control Simple to operate with a switch on the armrest.
  • Fast installation Can be installed quickly, often within days.
  • Battery-powered Continues to operate during power cuts.
  • Powered hinged rail available Prevents the rail from blocking doorways.
  • Parking capabilities Special parking options to keep the lift out of the way.

The Brooks 180 Curved Stairlift is designed for staircases with turns or corners. It provides a smooth and comfortable ride along a slim rail, known for its quick installation and robust design.

Flow X Curved

Stairlift solutions access bdd flow x

Price: From £5,800 (estimate)
Warranty: 5 years
Operational speed: Smooth and quiet operation
Best for: Users needing a high-tech, customizable stairlift for tight curves and narrow spaces

Key features:

  • Auto rotate on transit Allows the lift to turn while moving, perfect for narrow or winding staircases.
  • Customisable design Choose from different seat colours, fabrics, and rail finishes.
  • Advanced control system Provides precise control for safe and easy use.

The Flow X Curved Stairlift is recognised for its advanced technology and modern design. It offers smooth operation around tight corners and various customizable features.

Bespoke Infinity

stairlift solutions ni bespoke infinity curved stairlift

Price: From £5,900 (estimate)
Warranty: 2 years
Operational speed: Smooth and reliable operation
Best for: Homes with complex, multi-turn staircases needing a reliable and customizable stairlift

Key features:

  • Slimline twin rail Minimises impact on your staircase while providing stable support.
  • Ergonomic controls Available on the left or right side for ease of use.
  • Heavy-duty option Supports higher weight capacities for added security.

The Bespoke Infinity Curved Stairlift is designed for staircases with multiple turns and offers a smooth and reliable ride. It features a slimline twin rail and ergonomic controls, customisable seat colours, and a heavy-duty option for added support.

Acorn Stairlifts

Stairlift Solutions NI offers a variety of Acorn stairlifts, known for their reliability and ease of use. The estimated market prices for Acorn stairlifts in the UK typically range as follows:

  • Straight stairlifts Prices for new models generally fall between £1,800 and £3,500.
  • Curved stairlifts These models are more complex and are more expensive, with new prices ranging from £4,000 to £7,000.
  • Reconditioned stairlifts For those looking at second-hand options, prices are usually lower, with reconditioned models starting around £750 and going up to £4,000 depending on the type and condition.

Outdoor stairlifts

Outdoor stairlifts are built to withstand the elements, providing a reliable solution for external staircases. These stairlifts are durable and weather-resistant, ensuring long-term use in outdoor environments:

Stairlift Solutions NI outdoor stairlifts

Brooks outdoor stairlift

Price: From £3,300 (estimate)
Warranty: 3 years
Operational speed: Smooth and reliable operation
Best for: External staircases that need a durable, weather-resistant stairlift solution

Key features:

  • Weather protection Designed to resist the elements, ensuring long-term durability outdoors.
  • Brooks 130 model Based on the trusted Brooks 130 indoor stairlift, with additional features for outdoor use.
  • Rain-proof cover Includes a durable plastic cover to protect the stairlift when not in use.

Stairlift Solutions NI provides outdoor stairlifts for secure and comfortable access to external staircases. The outdoor stairlift is based on the Brooks 130 model, built to withstand outdoor elements such as rain, snow, heat, and sunlight.

Reconditioned stairlifts

Stairlift Solutions NI offers second hand stairlifts as a cost-effective and reliable alternative to new models. Prices for these stairlifts, including installation, start from around £950.

Brands offered:

stairlift solution n.i. reconditioned brands

Each stairlift is thoroughly refurbished, including a complete service and replacement of any non-functional parts. This process ensures the stairlift operates like new, making it an excellent choice for those on a budget.

Additional benefits:

  • Buy-back option Stairlift Solutions NI offers a buy-back option for reconditioned stairlifts, giving customers flexibility if they no longer need the equipment.

stairlift solution N.I buy back process

Choosing the right stairlift can be challenging with so many options available. Whether you’re looking for a straight, curved, or outdoor model, comparing different options can help you find one that meets your needs. To make this process easier, you can receive up to 4 free, non-binding quotes from reliable suppliers and installers. This allows you to compare features, prices, and services, ensuring you make an informed decision. Click below to get started.

Get Your Free Quote Now

What services do Stairlift Solutions offer?

Stairlift Solutions NI offers a wide range of services to help customers select, install, and maintain their stairlifts. Below is an overview of their key services.

Installation

Stairlift Solutions NI offers installation for many stairlifts, including straight, curved, and outdoor models. The time to install depends on the type of stairlift. The table outlines what you expect.

Stairlift tnstallation timeframe
Stairlift type Installation time Overall timeline
Straight Stairlift 2-6 hours 1-2 weeks
Curved Stairlift 1-2 days 4-6 weeks

Process overview:

  • Assessment A technician assesses your stairs before installation.
  • Installation The rail is secured, the chair is set up, and the system is tested.
  • Aftercare The area is cleaned, and any adjustments are made.
  • Emergency installations Available for straight stairlifts if needed.

Removal

Stairlift Solutions NI offers removal services for customers who no longer need their stairlifts. This service is handy in the following situations:

  • Straight stairlifts If you no longer need your straight stairlift, Stairlift Solutions NI can professionally remove it. Whether you’re selling it privately or opting for their buy-back service, they handle the removal to make the process easy and hassle-free.
  • Curved stairlifts For curved models like the Brooks 180 that cannot be reused, the company offers free removal and disposal services.

These removal services ensure customers aren’t left with unwanted stairlifts and can transition smoothly to their next step. Removal expenses will vary based on the situation.

Need help with stairlift removal or have questions about your options? We offer free, non-binding quotes from our network of trusted installers. Click the button to get started with removal prices.

Get Your Free Quote Now

Buy back program

A buy-back program lets you sell your stairlift back to the company when you no longer need it. This option allows you to get some money back while ensuring the stairlift is removed and possibly refurbished for someone else to use.

Stairlift Solutions NI offers a buy-back service for their customers and others who want to sell their stairlift. However, they’re only interested in buying back certain models. The table outlines the models.

Models Stairlift Solutions NI buys back
Straight Stairlifts Curved Stairlifts Straight or Curved Stairlifts
Acorn 130 Flow X Stannah
Brooks 130 Flow 2A Handicare
HomeGlide Bespoke Infinity Minivator
Acorn 180
Brooks 180

Buybacks include professional removal. The amount you get depends on the stairlift’s age, condition, and model.

Stairlifts rentals and leasing

If you’re not ready to buy or want to try it out first, stairlift rental, or leasing, can be a good option. Stairlift Solutions NI offers both services, giving you flexible choices for short-term use or testing before you decide to purchase.

Straight Stairlifts: You can rent a straight stairlift for 6 or 12 months. If you find you need it longer, there’s an option to buy it out.

  • Includes A brand-new Brooks Stairlift
  • Warranty Full coverage for parts and labour during the rental period
  • Aftercare 24-hour support is available to address any issues promptly.

Curved Stairlifts: Curved stairlifts are also available for rent and can often be installed quickly if needed.

Whether you rent short-term or lease for a longer period, Stairlift Solutions NI aims to provide reliable service and support during the rental or leasing period.

Price promise

A price promise means a company agrees to match or beat a competitor’s price for the same product. Stairlift Solutions NI uses this method to ensure customers get a good deal on their stairlifts.

By offering to match or sometimes beat other written quotes for new or reconditioned stairlifts, they help customers feel confident they’re getting a fair price. This approach, which depends on stock availability, shows the company’s commitment to value and quality service.

Warranty and after-sales care

Stairlift Solutions NI offers warranty and after-sales services to help maintain stairlifts over time.

  • Warranty coverage New straight stairlifts come with a 2-year warranty and free service at the end of the warranty. Most reconditioned stairlifts include a 12-month warranty with a similar service.
  • Extended warranty Customers can choose to extend the warranty from 1 to 4 years, covering parts and labour, to help ensure the stairlift remains in good condition.
  • 24/7 support Stairlift Solutions NI offers 24-hour support to help you with any issues whenever they arise.

These services should keep stairlifts functioning properly, whether they are new or reconditioned.

These services reflect Stairlift Solutions NI’s commitment to customer satisfaction. They offer comprehensive support throughout the entire process, from installation to eventual removal or buy-back. Their flexible rental options and price promise further demonstrate their dedication to providing affordable and reliable mobility solutions in Northern Ireland.

Compare multiple quotes to get the best deal on your stairlift

Comparing quotes from different suppliers is crucial to ensure you’re getting the best deal on your stairlift. While Stairlift Solutions NI offers competitive pricing, it’s smart to review multiple options to find the perfect match for your needs and budget. Here’s why comparing quotes is beneficial:

  • Price comparison Different suppliers may offer various prices for the same model, helping you avoid overpaying.
  • Customisation options Reviewing multiple quotes allows you to find a supplier that offers tailored features or specific models that suit your requirements, whether for straight, curved, or outdoor stairlifts.
  • Service quality Comparing quotes gives you insight into the quality of service offered by different suppliers, including installation and maintenance, ensuring you choose a reliable provider.

If you want to save time and get the best deal, we can connect you with trusted stairlift suppliers and installers across the UK. Just click the button below, and you’ll receive up to 4 free, non-binding quotes. This way, you can easily compare prices, features, and services without spending hours on research. Click below to get started.

Get Your Free Quote Now

FAQ

How are Stairlift Solutions NI rated in reviews?

In reviews, Stairlift Solutions NI received excellent ratings across several review platforms. They have earned a 5/5 rating on Yell from 90 reviews, 4.9/5 on Google from 62 reviews, and 5/5 on Which? Trusted Traders from 15 reviews. Customers frequently praise their quick service, professional staff, and reliable stair lift installations.

What types of stairlifts does Stairlift Solutions offer?

Stairlift Solutions NI offers various types of stairlifts to suit different needs, including straight, curved, and outdoor models. They provide both new and reconditioned options from well-known brands such as Brooks, Acorn, and HomeGlide.

Save up to
40%

Save 40% on Stairlifts Get Prices Now
Are you looking for a new or reconditioned stairlift?
What type of staircase do you have?
Please enter your postcode
So we can check coverage in your area:
Next
Please enter your details below to compare prices and view exclusive offers.
Submitting...
Copyright ©
Stairlifts Reviews