A Comprehensive Guide to Age UK Stairlifts

• Age UK stairlifts stand out for their affordability, extensive customisation options, and unmatched reliability. For those seeking UK stairlift solutions, Age Concern stairlifts (the official Age Co brand name) provide excellent options.
• They offer a variety of models to suit different needs and budgets, including straight, curved, outdoor, standing, reconditioned, and rental options.
• Prices for reconditioned stairlift models start at £1,400, while new models range between £2,000 and £8,000 in the UK. Factors such as the type and complexity of the installation influence final Age UK stairlifts prices.

Established in 2009 through the merger of Age Concern (founded in 1940) and Help the Aged, Age UK is a leading charitable organisation dedicated to championing the well-being of older adults in the UK. 

Partnering with Handicare, a global leader in stairlift manufacturing, Age UK offers various types of stairlifts and models that are high-quality, reliable, and fit seamlessly into homes and lifestyles. 

Handicare’s price match promise ensures you get a safe, reliable solution at the best price. Plus, your purchase makes a difference: Every stairlift purchased through Age UK Mobility contributes to its charitable efforts, supporting older people across the UK. So, choosing an Age UK stairlift not only benefits your independence and well-being, but also contributes to a brighter future for others.

In this comprehensive guide, we’ve covered customer Age UK stairlifts reviews, available models, stairlift prices, and the services offered by Age Co. Whether you’re looking for cheap stairlifts, either brand-new or refurbished, this guide will help you make the best choice for your or a loved one’s needs.

Ready to connect with a professional for personalised Age UK stairlift quotes? Use the form below to quickly get started on the path to living independently, saving time and effort along the way.  

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Age UK stairlifts reviews

Based on 712 senior reviews on Feefo, Age UK has received high praise for its stairlift offerings, with 77% awarding a 5-star rating. This is reflected in the overall service rating of 4.6 out of 5 and the product rating of 4.7 out of 5, showcasing Age UK’s commitment to excellent customer service and high-quality products.

Customers consistently highlight the following key aspects of their positive experience with Age UK stairlifts:

• Customer service: The professionalism, knowledge, and helpfulness of the Age UK team throughout the entire process is frequently commended.
• Product quality and reliability: Users express satisfaction with the smooth operation, comfortable ride, and ease of use of their stairlifts.
• Installation process: The efficiency, expertise, and professionalism of the installation team are often praised.
• Value for money: While recognising the investment involved, customers feel that Age UK stairlifts offer good value considering the quality and service provided.
• Improved quality of life: Most importantly, users emphasise the positive impact the stairlifts have had on their lives, restoring independence, mobility, and confidence.

According to THIIS, a leading UK trade magazine for the mobility and independent living sector, Age Co (Age UK) has earned the Platinum Feefo Trusted Service Award for the first time (in 2023) in partnership with Handicare. This further solidifies the trust and confidence customers place in Age UK stairlifts, knowing they are backed by a company dedicated to providing outstanding service and reliable products.

While cost is a factor for any significant purchase, the Feefo reviews suggest that customers prioritise quality service, product reliability, and overall experience when choosing Age UK stairlifts. This highlights that the value provided by Age UK extends beyond the price tag, encompassing comprehensive support and a positive impact on individuals’ lives.

Age UK stairlift types and models

Age UK offers a wide range of stairlifts under their brand, Age Co stairlifts. Handicare makes these stairlifts and meets different needs. The collection includes options for straight and curved staircases, as well as perch and standing models, but no platform types. This ensures that people with specific requirements can find a suitable solution. Here are the types and models of stairlifts available:

• Straight stairlifts: Age Co 1000 & 1100
• Curved stairlifts: Age Co 4000, Freecurve, Perch
• Outdoor stairlifts: Age Co 1000 Outdoor
• Standing stairlifts: Perch straight & curved
• Reconditioned stairlifts: reconditioned & second-hand
• Stairlift rental: Age Co 1000 & 4000 series

Below, we explore them in more detail. 

Straight stairlifts

Age Co 1000 series:

• Ideal for: Users seeking additional features and comfort on straight staircases.
• Key features: Smart seat with colour choices, manual swivel seat, 7 safety cut-out sensors, battery power with backup, 2 handheld remote controls, adjustable seat, and footrest heights, powered seat option.
• What customers love: The comfortable and supportive adjustable seat and footrest, the convenient powered swivel option, enhanced safety features, and the customisable design.

Age Co 1100:

• Ideal for: Narrow straight staircases.
• Key features: The slimmest track on the market, an ultra-slim design, intuitive toggle control, continuous charge functionality, and safety sensors.
• What customers love: Space-saving design, discreet appearance, ease of use, and reliable safety features.

Curved stairlifts

Age Co 4000 series:

• Ideal for: Curved or spiral staircases.
• Key features: Modern and versatile design, accommodates complex staircases with tight bends and turns, customisable seat colour and type, powered seat option.
• What customers love: Smooth and comfortable ride, adaptability to various staircase layouts, customisable features, and the convenience of the powered seat option.

Age Co Freecurve:

• Ideal for: Very narrow stairs or tight bends on curved staircases.
• Key features: The Freecurve offers a slim single-rail design, customisable upholstery and rail colours, a unique ergonomic toggle switch, safety sensors, DC power with backup, and two handheld remote controls.
• What customers love: Compact design, versatility, option to stand while riding, smooth and comfortable operation.

Age Co Perch curved:

• Ideal for: Users with difficulty bending knees or hips on curved staircases.
• Key features: A shortened seat and retractable seatbelt provide increased clearance on tight staircases, and there is a choice of six upholstery colours.
• What customers love: Increased stability and support, especially for those with limited flexibility in their knees or hips.

Outdoor stairlifts:

Age Co 1000 outdoor:

• Ideal for: Straight outdoor staircases.
• Key features: Similar to the Age Co 1000 straight indoor model but designed to withstand the weather, featuring weather-resistant materials and a waterproof cover.
• What customers love: Its durability, weather resistance, and ability to provide safe access to outdoor areas like gardens or raised doorways in all weather conditions.

Standing / Perch stairlifts

Age Co 1000 series perch straight:

• Ideal for: Users with limited space or difficulty bending knees/hips on straight staircases.
• Key features: Compact perch seat design, safety sensors, battery power with backup, and user-friendly controls.
• What customers love: Space-saving design, comfortable perch seat, and ease of use.

Age Co 1100:

• Ideal for: Users who prefer to stand or have limited space on straight staircases.
• Key features: Upright design, compact footprint, safety sensors, smooth and stable ride.
• What customers love: Compact design, stability, and the option to stand while riding.

Reconditioned stairlifts: 

Age Co Reconditioned:

• Ideal for: Budget-conscious customers
• Key features: Refurbished to high standards, offering a cost-effective and reliable solution.
• What customers love: Affordability and reliability of a quality stairlift at a lower price point.

Stairlift rental

Age Co 1100 straight:

• Ideal for: Individuals who need a stairlift temporarily for straight staircases.
• Key features: The 110 has a slim track, ultra-slim design, intuitive toggle control, continuous charge functionality, and safety sensors.
• What customers love: The flexibility of renting instead of buying, space-saving design, ease of use, and safety features. This is particularly beneficial for those recovering from surgery or injury or for those who have guests with mobility issues visiting temporarily.

Age Co 4000 series curved:

• Ideal for: Individuals who need a temporary stairlift solution for curved or spiral staircases.
• Key features: Modern and versatile design, accommodates complex staircases with tight bends and turns, manual swivel seat.
• What customers love: The flexibility of renting instead of buying, the ability to navigate curved or spiral staircases, and the comfortable and user-friendly design.

Age UK stairlifts prices

On average, Age UK stairlifts prices range between £2,000 and £8,000 for new models, similar to other providers in the market. Curved stairlifts are generally the most expensive, while reconditioned and second-hand models can be up to 30% cheaper. For those considering renting, Age UK offers rentals for straight and curved stairlifts through Handicare for £1,300 – £3,000 upfront plus £80 – £150 per month afterwards. This upfront payment covers the first six months of rental and installation.

The table below outlines the different types of stairlifts and their estimated cost range:

Note: These are estimated ranges, and the actual cost of your stairlift will depend on the specific factors listed below:

The costs depend on several factors, including:

• Staircase length: Longer staircases require more track and potentially additional features, increasing the cost.
• Type of stairlift: Curved stairlifts are generally more expensive than straight ones because of their custom design and installation.
• New or reconditioned (used): Reconditioned stairlifts are a more budget-friendly option compared to new ones.
• Additional features: Features like powered swivel seats, folding rails, or remote controls, can add to the overall cost.

For accurate prices, you can request personalised stairlift quotes from us. 

If you have a budget constraint but require a stairlift right away to improve mobility, you might look into stairlift grants to receive financial help.

What help and services are available from Age UK for stairlifts?

Age UK goes beyond just selling stairlifts. They offer a comprehensive range of services, from initial consultation to post-installation support, ensuring a smooth and hassle-free experience for their customers. Here are some of the help and services from Age UK stair lifts:

Price match promise

Age Concern UK, in collaboration with Handicare, offers a price match promise ensuring competitive pricing on their stairlifts. If you find a comparable stairlift from another reputable supplier at a lower price, Age UK, through Handicare, will match that price.

Customer experience

• Free home assessment: Age UK will arrange for a surveyor from Handicare to visit your home at no cost to assess your staircase and specific requirements and recommend the most suitable stairlift model and configuration.
• Personalised quote: After the assessment, you’ll receive a detailed quote outlining the cost of the stairlift, installation, and any additional options.

Warranty

All new Age Co stairlifts (provided by Handicare) come with a standard 2-year warranty, with options for extended warranties, covering parts and labour for added peace of mind.

Comprehensive aftercare

• Maintenance and servicing: Age UK and Handicare offer various maintenance and servicing packages to keep your stairlift in optimal condition, ensuring its longevity and safety.
• 14-day satisfaction guarantee: Handicare offers a 14-day satisfaction guarantee on the stairlifts. You can receive a full refund if you notify them within 14 days of installation and meet their terms and conditions.
• 24/7 technical support: Handicare, the manufacturer of Age Co UK, offers a 24/7 freephone customer service number to assist customers with technical support, ensuring help is always available. Age UK arranges this customer service. 

Installation and removal

• Professional installation: Handicare’s experienced engineers will handle the entire installation process, adhering to safety standards and regulations.
• Removal service: If you no longer need the stairlift, Age UK, in partnership with Handicare, can arrange for a stairlift removal.

In sum, Age UK not only offers high-quality stairlifts but also provides full support throughout the entire process. Customer satisfaction is their priority, so they offer technical support, professional installation and removal, and a price match promise for affordability. Their commitment to holistic service ensures that buying and owning a stairlift is easy and stress-free for customers.

Are you or a loved one finding the stairs a challenge?

Age UK, a trusted charity dedicated to helping older people, offers affordable and reliable stairlifts to restore independence and make life at home easier. 

We understand that choosing the right stairlift can be overwhelming, so we’re here to help you make an informed decision.

Here’s why you should compare multiple quotes:

• Save time and effort: We gather quotes from multiple trusted suppliers, including Age UK, so you don’t have to.
• Personalised solutions: Experts within the field can help you find the perfect stairlift for your loved one, tailored to their needs and budget.
• Potential savings: Comparing quotes could save you up to 40% on your chosen stairlift.
• Peace of mind: Rest assured, knowing you’re getting a quality product backed by Age UK’s commitment to excellent service.

Take the first step towards a safer and more comfortable home for yourself or your loved one. 

Take advantage of our free quotes today and find the stairlift solution that suits you best. Click the button below to get started.

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FAQ

Who makes Age UK stairlifts?

Age UK stairlifts are made by Handicare, a global leader in mobility solutions known for quality and innovation. Handicare has a long history of creating safe stairlifts for individuals with mobility challenges.

How are Age UK stairlifts rated in reviews?

Age UK stairlifts have received positive feedback from customers, with a 77% 5-star rating and 4.7/5 on Feefo based on over 712 reviews. Customers frequently praise the exceptional customer service, highlighting the professionalism, knowledge, and helpfulness of the Age UK team throughout the entire process.

How much do Age UK stairlifts cost?

The average cost of Age UK stairlifts ranges from £2,000 to £6,000 for new models. Reconditioned and second-hand models can be up to 30% cheaper. The length of the staircase, the type of stairlift, whether new, used or reconditioned and additional features like powered swivel seats, folding rails, or remote controls influence prices.

Can I rent Age UK stairlifts?

Yes, you can rent Age UK stairlifts through Handicare. With this option, you pay upfront for the first six months of rental and installation, then pay a monthly fee. The upfront charge for straight stairlifts is £1,300, with a monthly fee of £80 after six months. The upfront charge for curved stairlifts is £3,000, with a monthly fee of £150 after six months. All prices exclude VAT.